Executive - Sales Support

Job description

About the Role

A Sales Support role plays a crucial part in assisting the sales team and ensuring the smooth functioning of the sales process.

The Sales Support role acts as a vital link between sales engineers and customers, contributing to the efficiency and effectiveness of the sales process through administrative support and customer service.

Job Location: Ulsoor, Bangalore

Job Responsibilities:

1. Customer Assistance: Provide support to customers by addressing inquiries, resolving issues, and offering product/service information.

2. Sales Team Support: Assist the sales team with administrative tasks, including preparing sales proposals, presentations, and sales contracts.

3. Order Processing: Manage and process sales orders, ensuring accuracy and timely delivery of products or services.

4. Logistics: Taking care of domestic and international transportation including finalizing freight forwarders, insurance, coordinating custom clearance.

5. CRM Maintenance: Maintain and update customer records, interactions, and sales activities in the Customer Relationship Management (CRM) system.

6. Documentation and Reporting: Prepare sales reports, forecasts, and documentation to track sales metrics, trends, and performance.

7. Coordination: Act as a bridge between different teams such as marketing, products team, sales team & finance team to ensure smooth communication and coordination.

Skills / Qualification Required:

• Fresher/ Any Graduate
• Organizational Skills
• Communication Skills:
• Detail-Oriented:
• Technical Proficiency
• Customer-Centric Approach
• Adaptability
• Team Player

Role: Sales Support & Operations - OtherIndustry Type: Defence & AerospaceDepartment: Sales & Business DevelopmentEmployment Type: Full Time, PermanentRole Category: Sales Support & OperationsEducationUG: Diploma in Any Specialization, B.Tech/B.E. in Any Specialization, Any Graduate

Job Types: Full-time, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person