Role & Responsibilities Improve Market Coverage in the Region Generate Pipeline from prospect visits and ensure order intake both in number of units and value with focus on market share Forecast Month on Month Order Intakes and Report Order Lost Develop and Maintain Customer Contact Ensure Quick responses to customers quires. Coordinate with internal colleagues to meet customer needs. Track Competitors approach, Track Market Information Deliverables & Key Attributes Requirement study to ensure optimum machines recommendation to customers. Track enquiry from users to purchasers. Ensure prompt payment collection, C Form Collection, HSS Document collection, BOL Triplicate copy collection. All these collections to be completed as per company guidelines. Provide timely update to customers on pending orders Continues contact with customers even after supply of equipment or ongoing enquiry or lost of order. Lead creation and customer master data updation. Sales Planning Ensure that data is accurately entered within the companys CRM or other sales management system/tools Forecast sales targets and ensure they are met Show more Show less
The role requires detail-oriented individual who can manage complex calendars, coordinate across time zones, prepare high-impact communication, and act as a liaison between the VP and key internal and external stakeholders. The ideal candidate is discreet, adaptable, and experienced in supporting senior executives in a fast-paced, multi-cultural, and regional environment. Key Responsibilities Project & Operational Support Track and monitor project timelines, deliverables, and key initiatives led by the APAC VP’s office. Coordinate and manage internal events, offsites, and external events across the region. Research, gather data and prepare primary information deck for the VP as required Collate and present MIS reports for business units and matrices as required Support in direct reportee management including leave applications, performance reviews, expenses approval. Calendar Management Provide comprehensive administrative support to the Vice President- APAC. Manage a complex calendar including scheduling across multiple time zones, prioritizing appointments, and resolving scheduling conflicts. Prepare and coordinate materials for executive meetings, presentations, and business reviews (e.g., MOMs, PowerPoint decks, reports, briefing notes). Travel and accommodation Management Plan, organize, and manage domestic and international travel arrangements, including flights, hotels, ground transportation, and itineraries. Handle travel changes and emergencies promptly and efficiently. Track and manage airline miles, hotel reward points, and other loyalty program benefits. Ensure optimal use of accumulated points/miles for upgrades, discounts, and benefits during bookings. Prepare and reconcile travel expense reports in a timely manner and submit them for processing. Communication & Liaison Serve as a key point of contact for internal and external stakeholders across the APAC region. Draft, proofread, and manage executive-level communications including emails, memos, and reports. Facilitate timely follow-ups and action items post-meetings on behalf of the VP. Confidentiality & Professionalism Handle sensitive information with utmost confidentiality and professionalism. Maintain high levels of discretion and integrity in managing executive and organizational data. Requirement :- Experience working with multiple cultures in Asia Pacific and Europe Comfortable working in Multiple Time Zones International travel arrangements knowhow Experience & Qualification Education - Graduate / Master’s in Administration Exceptional organizational and time management skills. Strong verbal and written communication skills with a high attention to detail. Proficient in MS Office Suite (Outlook, PowerPoint, Excel, Word); knowledge of collaboration tools like MS Teams. Ability to manage multiple priorities with poise and professionalism. Cultural sensitivity and ability to work effectively across diverse teams. Discretion in handling confidential information and business matters. Experience – 8 + years supporting Senior Leadership role Show more Show less
Job Purpose Handle all Service calls efficiently to gain Customer Satisfaction Generate revenue through recommending Spare parts after service visit To attend and prioritize service calls to minimize resolution time Ensure sharing Best Practices within team to build more technical strength Duties And Responsibilities Attend all service calls as per schedule given by Service Coordinator/Dispatcher Submitting critical & recommended Spare Parts list to Customer after service visit Timely submissions of Service reports and related reports to close calls raised in SAP Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs Decision making and problem solving attitude with joint team efforts Always suggest ways in improving handling of Installations & Commissioning Follow up on Payments with Customers Implementing measures for enhancing Safety levels during service Responsible for fulfilling all necessary documents related to Service activities Qualifications Education : Diploma or Degree in Mechanical, Electrical, Electronics Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits Skills : Technical Skills, Good Communication Skills Abilities : To fulfill Customer’s requirement ensuring 90% uptime of MHEs Other characteristics such as personal characteristics : Humbleness Professional Certification : Course on basic Hydraulics & Electrical Show more Show less
The International Key Account Manager – APAC is responsible for developing and executing strategic relationships to drive sustainable growth and strengthen long-term partnerships with key customers across the world and more specifically for APAC region. This role involves, identifying new business opportunities, driving revenue growth, lead contract negotiations, and ensuring seamless cross-functional collaboration, working closely with team members across the world and APAC region to deliver exceptional value to customers. Key Responsibilities- Key Account Management Develop and maintain strong, long-term relationships with Global or Regional key customers. Serve as the primary relationship owner for key accounts, ensuring their satisfaction and loyalty. Conduct regular business reviews to evaluate account performance, address challenges, and co-develop future plans. Monitor account performance and work on continuous improvement initiatives to meet client expectations. Proactively identify growth opportunities, including upselling and cross-selling. Business Development & Strategic Growth Develop and implement long-term account strategies to drive revenue growth and profitability. Identify and secure new business opportunities with key customers. Drive geographic and segment expansion by penetrating in new markets with key customers. Create and implement customized proposals and presentations for key customers. Track key performance metrics and adjust strategies to ensure targets are met Advocate for sustainable solutions and digital transformation initiatives that align with customer expectations. Market Intelligence Stay updated on industry trends, competitor activity, and industry developments within the Industrial and Warehousing sectors. Gather insights to forecast future customer needs and refine sales strategies accordingly. Contract Negotiations & Risk Management Lead complex contract negotiations with key decision makers, ensuring favourable terms while maintaining long-term customer relationships. Collaborate with Legal, After-Sales and Management team to review contracts ensuring its compliance with company policies and regional regulations. Structure agreements with a focus on regional pricing models as and when necessary, service level agreements (SLAs), and performance metrics. Cross-functional Collaboration & Internal Stakeholder Management Act as the voice of the customer, aligning internal teams (Sales, Marketing, After-Sales, Pricing, Product Management, Supply Chain) to meet key account objectives. Lead joint business planning sessions and collaborate closely with key account managers in countries across APAC or Worldwide to define strategic roadmaps for growth. Ensure seamless project execution and after-sales support by collaborating with operation team, various plants and service team to meet service commitments and timelines. Key skills Sales and Account Management preferably at international level Negotiation and Influencing Regional & Cultural Adaptibility for Asia Pacific Technical Know how The role will involve frequent travel across Asia Pacific region Qualification : Any Graduate, Engineering Graduate Show more Show less
Service Engineer / Sr. Service Engineer Job Purpose Handle all Service calls efficiently to gain Customer Satisfaction Generate revenue through recommending Spare parts after service visit To attend and prioritize service calls to minimize resolution time Ensure sharing Best Practices within team to build more technical strength Duties And Responsibilities Attend all service calls as per schedule given by Service Coordinator/Dispatcher Submitting critical & recommended Spare Parts list to Customer after service visit Timely submissions of Service reports and related reports to close calls raised in SAP Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs Decision making and problem solving attitude with joint team efforts Always suggest ways in improving handling of Installations & Commissioning Follow up on Payments with Customers Implementing measures for enhancing Safety levels during service Responsible for fulfilling all necessary documents related to Service activities Qualifications Education : Diploma or Degree in Mechanical, Electrical, Electronics Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits Skills : Technical Skills, Good Communication Skills Abilities : To fulfill Customer’s requirement ensuring 90% uptime of MHEs Other characteristics such as personal characteristics : Humbleness Professional Certification : Course on basic Hydraulics & Electrical Show more Show less
Service Engineer / Sr. Service Engineer Job Purpose Handle all Service calls efficiently to gain Customer Satisfaction Generate revenue through recommending Spare parts after service visit To attend and prioritize service calls to minimize resolution time Ensure sharing Best Practices within team to build more technical strength Duties And Responsibilities Attend all service calls as per schedule given by Service Coordinator/Dispatcher Submitting critical & recommended Spare Parts list to Customer after service visit Timely submissions of Service reports and related reports to close calls raised in SAP Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs Decision making and problem solving attitude with joint team efforts Always suggest ways in improving handling of Installations & Commissioning Follow up on Payments with Customers Implementing measures for enhancing Safety levels during service Responsible for fulfilling all necessary documents related to Service activities Qualifications Education : Diploma or Degree in Mechanical, Electrical, Electronics Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits Skills : Technical Skills, Good Communication Skills Abilities : To fulfill Customer’s requirement ensuring 90% uptime of MHEs Other characteristics such as personal characteristics : Humbleness Professional Certification : Course on basic Hydraulics & Electrical
Job Purpose Project management of Automation & Warehouse Equipment implementation phase. Stack holder management. Vendor Coordination. Resource & Budget management. Project Closure. Pre-Sales support. Quality assurance Duties And Responsibilities Project management of Automation & Warehouse Equipment implementation phase. Project planning, monitoring, control and Execution. Responsible for project management during implementation phase with focus on material flow technology/warehouse technology/automation. Identify & conceive the right rack solution for customers’ requirements. Create, review and validate documentation for accuracy, completeness, and compliance with project requirements. Conduct regular reviews and participate in project meetings to ensure project timelines. Identify & implement safe methodology for project execution activities, such as Racking system installation, Automation project Equipment installation & commissioning. Ensure Safety at site. Organize, review & ensure required EHS guidelines to follow as per customer site requirements. Manage multiple sites within allotted locations simultaneously. Understanding project scope, design/drawing related to project execution. Stack holder management. Building and maintaining positive relationships with all stakeholders. Organize an external kick-off meeting with customers, ensure smooth communication with customers with different stack holders. Attend internal kick off meeting, understand project scope and delegate responsibilities to internal stack holders as per project requirement. Bringing all stack holders on common understanding via effective communication. Conflict resolutions. Vendor Coordination. Understand the scope of project and vendors involved in project along with allotted budget. Ensure timelines to place orders to different vendors. Appoint and manage contractor/sub-contractors for site installation, commissioning & safety officers. Ensure budget and timelines to be followed while contractor selection. Ensure delivery timelines for racking, Automation sub system and accessories of projects. Coordinate with Cross functions like, supply chain, commercial, procurement, pre-sales team for meeting budget and timelines of supplier. Floating RFQ, finalizing scope and negotiating with contractors/sub-contractor while appointing for project. Resource & Budget management. Optimizing the use of resources (personnel, equipment, materials) to ensure efficient project execution. Monitoring project costs, managing expenses, and ensuring the project stays within the approved budget. Project Closure. Finalizing project documentation, conducting post-project reviews, and ensuring a smooth handover of the completed racking system. Making snag list, closing site activities, getting completion certificate from customer. Commissioning and handing over of sites – availability test, throughput test, co-ordination with third-party certification team. Pre-Sales support. Evaluating man days, tools & resource required for project. Providing budget for project estimation. Supporting front line sales & pre-sales team for tender, RFQ specification etc. Quality Assurance Implementing quality control measures to ensure the racking system & Automation project meets the required standards and specifications. Process optimization, ISO documentation & continues improvement. Strategic Initiatives Understand the company’s goal and purpose and enhance the company’s performance Qualifications Education Academic degree in Mechanical Engineering, Electrical Engineering, Informatics or Industrial Engineering with focus on material flow technology/logistics, or comparable education Further experiences in the implementation of systems or sub-systems containing conveyor and warehouse technology Experienced in using MS Office (in particular MS Project) and AutoCAD software Fluent English (written and spoken) and Mandarin, further language skills are beneficial Professional Certification PMP Certification Experience: 8 to 15 years with minimum 5 years of professional experiences as project manager or in project management in the corresponding field, ideally on general contractor side Personal Confident to work with high independence and work under pressure and tight schedule Proactive, self-motivated, must be a good team player and leader with strong customer focus Proficiency in English (oral & written) and any Indian regional language Solution-oriented way of thinking and excellent communication skills Willing to travel both domestically and overseas on short notice
Job Description Role & responsibilities Handle daily operational issues for all rental sites. Rental Process streamlining and adhering to process. Coordinate with after sales team for proper maintenance of the fleet. Check for attendance & overtime of operators from respective sites and manpower service provider Check for any deductions with justification from customer Input correct data into systems for contracts, offers and orders. Timely respond external and internal customer for their rental related issues and queries. Coordinate with other departments for rental related transactions Work with the warehouse team and logistics manager to coordinate all shipments. UE Fleet Maintenance & upkeep in coordination with Warehouse team. Fleet planning along with National Manager Rental & UE Process daily, weekly, or monthly reports as requested Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Inspection of physical Rental Fleet at customer location on rotation basis. Perform all other duties as assigned by management in a professional and efficient manner. If required, collect RFQs from Sales Deptt and respond sales team with correct offer, with the help of product deptt. To support in creation of monthly MIS To support in handling Audits. Timely updation of Work Orders/Contracts and execute Contracts from Customers Education Essential Graduation / Post Graduate in Engineering / Diploma in Engineering, Management , computer literacy, Microsoft office working knowledge Advantageous – SAP knowledge Specialized knowledge Operations Management Skills Excellent problem solving skills Excellent verbal and mail communication Abilities Work pressure handling
Key Responsibilities Sales & Planning Support Coordinate with Sales Coordinators and customers for dispatch clearances renewal of rental POs Prepare Monthly & Weekly TO plans by closely interacting with the Sales Team and Commercial team. Participate in weekly TO planning meetings and compile TO data with Sales Director and the Sales team. Track Partner TO and follow up on incentive-related matters. Ensure adherence to the Sales Incentive Policy in coordination with HR. Maintain the activity chart and item tracker with the Regional Sales Managers. Assist the Business Analyst for special projects under sales and rental. Operational & Administrative Tasks Assist in ISO and German audit-related processes as applicable. Support planning and forecasting exercises with the business analyst. Collaborate with the Sales Coordinator regularly for aligned execution in CRM activities. Rental & Customer Data Support Discuss master sales and rental agreements with customers based on case-to-case requirements and internal comments (from APAC Legal team). Coordinate preparation of Vendor Registration Forms for new customers with the Business Analyst. Work with C4C and SAP systems to access and manage customer master data. Monitor racking-related orders and ensure timely follow-ups with racking team. Required Skills & Qualifications Bachelors degree in business or a related field. 1–4 years of relevant experience in sales coordination, planning or operations. Strong communication and presentation skills. Ability to work independently as well as a supportive team player. Proficiency in Excel (mandatory); Power BI knowledge is a plus. Excellent documentation and reporting skills.
As a Service Engineer / Sr. Service Engineer, your primary goal is to handle all service calls efficiently to ensure customer satisfaction. You will be responsible for generating revenue by recommending spare parts after service visits and attending and prioritizing service calls to minimize resolution time. An important aspect of your role will be to share best practices within the team to enhance technical capabilities. Your duties and responsibilities will include attending all service calls as per the schedule provided by the Service Coordinator/Dispatcher, submitting critical and recommended spare parts lists to customers after service visits, and ensuring timely submissions of service reports to close calls raised in SAP. You will be expected to continuously improve your technical skills to effectively handle breakdown calls and reduce downtime of material handling equipment (MHEs). Decision-making and problem-solving, along with a collaborative team approach, will be essential in this role. Furthermore, you should always be proactive in suggesting ways to enhance the handling of installations and commissioning, as well as implementing measures to improve safety levels during service activities. It will be your responsibility to complete all necessary documentation related to service activities with precision. To qualify for this position, you should hold a diploma or degree in Mechanical, Electrical, or Electronics engineering. Specialized knowledge in mechanical, hydraulics, and electrical circuits, as well as technical skills and good communication abilities, are essential. Your role will require you to ensure a 90% uptime of MHEs, demonstrating your commitment to meeting customer requirements. Additionally, characteristics such as humbleness and professional certifications in basic hydraulics and electrical systems will be advantageous in excelling in this role.,
As a BI Developer / BI Specialist based in India, you will have the opportunity to collaborate with business stakeholders and cross-functional teams, including the headquarters in Germany, to gather requirements and translate business needs into technical solutions. You will work closely with the central BI team in IT to ensure the availability and quality of relevant data, as well as with colleagues from various teams within the international Jungheinrich organization. Your responsibilities will include designing, developing, and maintaining data marts and data models to support business reporting and analytics. You will also be tasked with creating interactive and high-performance dashboards, reports, and visualizations using SAP Analytics Cloud and other BI tools such as Power BI. Additionally, you will work on standardizing and automating processes in the Analytics & BI area, implementing Self-Service BI, and exploring further innovative approaches. Ensuring data quality and integrity through the implementation of data validation will be a key part of your role. You will also be expected to stay up-to-date with emerging trends and technologies in business intelligence and data analytics, and effectively communicate the results of your work to various stakeholders, management, and top management. To be successful in this role, you should possess a University/Masters/Bachelors Degree in engineering, computer science, statistics, econometrics, or a related field, along with 3-5 years of experience as a BI Developer/BI Specialist. Excellent knowledge of data warehousing, database technologies (ETL), and data modeling is essential, as well as strong experience with BI, query design, and tools like SAP BW 4/HANA, SAP Analytics Cloud, Eclipse, SAP Datasphere, PowerBI, Databricks, and SQL. In addition to the professional requirements, you should have excellent communication skills, be a self-starter, analytical problem solver, and team worker. Strong analytical competencies, a highly structured way of thinking, curiosity, and a pioneering spirit to explore new correlations are also important. You should be able to translate business requirements into use cases and analytical models effectively. Fluency in English is required, while knowledge of German is considered valuable.,
Job Purpose Handle all Service calls efficiently to gain Customer Satisfaction Generate revenue through recommending Spare parts after service visit To attend and prioritize service calls to minimize resolution time Ensure sharing Best Practices within team to build more technical strength Duties And Responsibilities Attend all service calls as per schedule given by Service Coordinator/Dispatcher Submitting critical & recommended Spare Parts list to Customer after service visit Timely submissions of Service reports and related reports to close calls raised in SAP Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs Decision making and problem solving attitude with joint team efforts Always suggest ways in improving handling of Installations & Commissioning Follow up on Payments with Customers Implementing measures for enhancing Safety levels during service Responsible for fulfilling all necessary documents related to Service activities Qualifications Education : Diploma or Degree in Mechanical, Electrical, Electronics Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits Skills : Technical Skills, Good Communication Skills Abilities : To fulfill Customer’s requirement ensuring 90% uptime of MHEs Other characteristics such as personal characteristics : Humbleness Professional Certification : Course on basic Hydraulics & Electrical
The primary responsibility of this role is to monitor the cost, performance, and trends of rental accounts in order to recommend strategies for enhancing profitability. You will play a crucial role in supporting the Rental Operation to improve the overall business performance. By reviewing rental processes and identifying areas for efficiency enhancement, you will contribute to quality management. Your duties and responsibilities will include reviewing Rental turnover and Gross Profit, maintaining Management Information System (MIS) for the Rental & UE fleet, ensuring accuracy and efficiency in IBL invoicing, managing CN register and revenue analysis, as well as conducting regular review meetings with the Rental Operation. Additionally, you will be responsible for producing regional and team statistical reports and conducting financial analysis of the asset portfolio. It is essential for you to possess strong financial acumen to analyze asset performance and generate precise financial reports. Monitoring asset performance, tracking key metrics, and identifying opportunities for improvement and cost reduction will also be part of your role. Furthermore, you will collaborate closely with other departments such as After Sales and Finance. Key competencies required for this role include the ability to analyze complex issues and numerical data, a customer-centric approach, a good understanding of business principles, attention to detail, effective planning and organizing skills, teamwork, influencing skills, and proactive initiative when identifying and addressing problems. The ideal candidate for this position should hold a graduate degree, preferably in Commerce or Finance, while an MBA in finance is preferred. Excellent analytical and numerical skills, strong planning and decision-making abilities, the capacity to work under pressure, effective communication skills, IT literacy, and advanced Excel knowledge are also essential qualifications for this role.,
Job Purpose Handle all Service calls efficiently to gain Customer Satisfaction Generate revenue through recommending Spare parts after service visit To attend and prioritize service calls to minimize resolution time Ensure sharing Best Practices within team to build more technical strength Duties And Responsibilities Attend all service calls as per schedule given by Service Coordinator/Dispatcher Submitting critical & recommended Spare Parts list to Customer after service visit Timely submissions of Service reports and related reports to close calls raised in SAP Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs Decision making and problem solving attitude with joint team efforts Always suggest ways in improving handling of Installations & Commissioning Follow up on Payments with Customers Implementing measures for enhancing Safety levels during service Responsible for fulfilling all necessary documents related to Service activities Qualifications Education : Diploma or Degree in Mechanical, Electrical, Electronics Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits Skills : Technical Skills, Good Communication Skills Abilities : To fulfill Customer’s requirement ensuring 90% uptime of MHEs Other characteristics such as personal characteristics : Humbleness Professional Certification : Course on basic Hydraulics & Electrical
Job Purpose Handle all Service calls efficiently to gain Customer Satisfaction Generate revenue through recommending Spare parts after service visit To attend and prioritize service calls to minimize resolution time Ensure sharing Best Practices within team to build more technical strength Duties And Responsibilities Attend all service calls as per schedule given by Service Coordinator/Dispatcher Submitting critical & recommended Spare Parts list to Customer after service visit Timely submissions of Service reports and related reports to close calls raised in SAP Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs Decision making and problem solving attitude with joint team efforts Always suggest ways in improving handling of Installations & Commissioning Follow up on Payments with Customers Implementing measures for enhancing Safety levels during service Responsible for fulfilling all necessary documents related to Service activities Qualifications Education : Diploma or Degree in Mechanical, Electrical, Electronics Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits Skills : Technical Skills, Good Communication Skills Abilities : To fulfill Customers requirement ensuring 90% uptime of MHEs Other characteristics such as personal characteristics : Humbleness Professional Certification : Course on basic Hydraulics & Electrical Show more Show less
Improve Market Coverage In The Region Generate Pipeline from prospect visits and ensure order intake both in number of units and value with focus on market share Forecast Month on Month Order Intakes and Report Order Lost Develop And Maintain Customer Contact Ensure Quick responses to customer’s quires. Coordinate with internal colleagues to meet customer needs. Track Competitors approach, Track Market Information Deliverables & Key Attributes Requirement study to ensure optimum machines recommendation to customers. Track enquiry from users to purchasers. Ensure prompt payment collection, C Form Collection, HSS Document collection, BOL Triplicate copy collection. All these collections to be completed as per company guidelines. Provide timely update to customers on pending orders Continues contact with customers even after supply of equipment or ongoing enquiry or lost of order. Lead creation and customer master data updation. Sales Planning Ensure that data is accurately entered within the company’s CRM or other sales management system/tools Forecast sales targets and ensure they are met Education : BE – Mechanical /MBA Specialized knowledge Geography Market segments Industry Product & applications Skills Customer handling Presentation Abilities Manpower handling & motivation Forecasting Ability to handle the territory alone Other characteristics such as personal characteristics Self-driven Methodical Analytical Go-getter Professional Certification Computer : Word, Excel, Outlook, Power Point