Executive Manager

Job Title: Executive Manager Collections (L4 Grade)

Company:

Job Summary:

BACL is hiring an experienced **Executive Manager Collections (L4 Grade)** to lead and manage the auto loans collections portfolio. The ideal candidate must have strong team-handling exposure, field collections experience, and the ability to drive performance and recovery targets.

Roles & Responsibilities:

* Manage **auto loan collections portfolio** and ensure timely recovery.
* Lead, guide, and motivate a **team of collection officers** to achieve monthly targets.* Conduct regular field visits for delinquent cases and high-bucket accounts.* Monitor team performance, provide training, and improve productivity.* Maintain coordination with legal, risk, and branch teams for high-risk cases.* Ensure compliance with company policies and RBI collection guidelines.* Analyze collection MIS/Reports and implement corrective action plans.* Maintain customer relationships while handling disputes or escalations professionally.

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###  Candidate Requirements:

* **34 years experience** in auto loans collections (mandatory).
* Proven **team handling** experience.* Strong negotiation, recovery, and field collection skills.* Good communication and people-management abilities.* Must have **CIBIL score of 650+**.* Ability to work under pressure and achieve recovery targets.