2 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company:

Summary

The Executive Manager (L4) oversees daily operations, leads a team, ensures service quality, and supports company goals. This role helps improve workflows, solve problems, and maintain strong communication with clients and internal teams.

Key Responsibilities

  • Manage day-to-day operations and meet performance targets.

  • Lead and support team members; handle schedules and workload.

  • Handle client issues and work with other departments to provide good service.

  • Identify problems and help improve processes and efficiency.

  • Prepare basic reports and share updates with management.

Qualifications

  • Bachelors degree.

  • 2+ years of experience in operations or related work.

  • Team-lead or management experience.

  • Good communication, organization, and problem-solving skills.

Skills

  • Team leadership

  • Operations management

  • Customer service

  • Attention to detail

  • Ability to work under pressure

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