Executive Housekeeper

1. Operations Management

• Plan, organize, and supervise housekeeping activities to maintain cleanliness and hygiene across guest rooms, public areas, back-of-house, and other hotel facilities.
• Ensure adherence to health, safety, and hygiene standards.
• Inspect guest rooms, public areas, and housekeeping equipment for cleanliness and maintenance needs.
• Coordinate with Maintenance/Engineering and Front Office for smooth room availability.

2. Staff Management

• Recruit, train, and develop housekeeping staff to deliver service excellence.
• Prepare duty rosters, allocate tasks, and monitor performance.
• Conduct regular team meetings and briefings.
• Handle staff discipline, motivation, and conflict resolution.

3. Guest Service

• Respond to guest complaints or special requests promptly and professionally.
• Ensure personalized service standards are consistently met.
• Coordinate with Front Office regarding VIP arrivals, special amenities, and preferences.

4. Inventory & Budget Control

• Manage housekeeping supplies, linen, and uniforms inventory.
• Implement cost-control measures and monitor departmental expenses.
• Maintain proper records for stock usage, breakage, and wastage.

5. Administration & Compliance

• Prepare reports related to occupancy, room status, staff performance, and departmental costs.
• Ensure compliance with hotel policies, SOPs, and statutory regulations.
• Develop and implement new housekeeping policies and procedures to improve efficiency.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹65,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person