Executive Customer Success

As an Inside Sales Executive, your primary responsibility will be to engage with potential and existing customers through various channels such as emails, telephone calls, and in-person meetings. Your main goal will be to convert leads into business opportunities for the company's software and services. This will involve creating quotes, following up with clients, and negotiating terms as needed. By actively soliciting and securing purchase orders, you will contribute to the revenue generation of the company. A crucial aspect of your role will be to build trust and establish rapport with clients by providing them with regular updates on their orders and ensuring timely delivery of services. Additionally, you will be required to liaise with different internal departments to ensure smooth coordination and execution of business operations. To excel in this position, you should hold a degree from Any Graduate, and possessing an additional certificate in Customer Services or relevant experience will be advantageous. Strong verbal and written communication skills are essential, along with the ability to effectively interact with customers, resolve conflicts, and provide exceptional customer service. Familiarity with negotiation techniques and other sales tactics will be beneficial. Proficiency in Microsoft applications such as Word, Excel, and Outlook is necessary for this role. You should be business goal-oriented, consistently achieving targets, and maintaining high standards of self-motivation and time management. The ability to multitask and remain calm under pressure will be key to your success in this position. Key Skills required for this role include Inside Sales, Excellent communication skills, Customer Service, Business development, Cold calling, Lead generation, and familiarity with Inbound and Outbound processes. Your dedication to achieving business objectives while upholding professionalism and efficiency will be integral to your performance. If you meet these qualifications and possess the necessary skills, we encourage you to apply for this challenging yet rewarding opportunity as an Inside Sales Executive.,