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Vakilsearch
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Executive - Customer Relations

Executive - Customer Relations

0 - 2 years

|

4 - 5 Lacs

chennai tamil nadu india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

problem solving team management crm

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities and Accountabilities:

Understand customer needs and develop plans to address them.
Response to customers within the mentioned TAT
Build good rapport with the customers and keep updating them on the status of their requests.
Regular follow up with the customers on the document submission and upload the forms in the site.

Skill Set & Personality Traits required:

Knowledge of customer relationship management (CRM) practices.
Problem-solving attitude.
Must Possess Excellent Hindi and English communication skills.
Aptitude for fostering positive relationships.
Teamwork and managerial skills.
Customer-oriented mindset.

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