Executive - Customer Relations

The key responsibilities include building and maintaining trusting relationships with customers, seeking ways to outperform competitors, and upholding the company's positive reputation. Your main duties will involve understanding customer needs, resolving complaints efficiently, identifying upselling opportunities, promoting high-quality sales and customer service processes, retaining customers, and reaching out to potential clients to establish connections. To excel in this role, you should possess a graduation degree, have 1-2 years of experience in customer service, and demonstrate excellent communication skills in both Hindi and English. Additionally, familiarity with customer relationship management practices, a problem-solving attitude, teamwork abilities, and a customer-centric mindset are essential. Being between 20-24 years old and based in Chennai are also key requirements. If you are passionate about customer service and possess the necessary qualifications and skills, this position offers an exciting opportunity to contribute to maintaining strong customer relationships and enhancing the company's market position.,