The ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion.
Salary
–Salary should not be a constraint for a good resource
Industry
– Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance
Department
– Customer Relationship [Post Sales - AMC Revenue Generation/service sales]
Role
– Sr. Executive
Employment Type
– Permanent Job, Full Time
Work location
– Ahmedabad (Prahladnagar)
Field work
– Majorly Inside Sales but Will involve client meetings at times
Working Days & Shift
- 5-day working week & Regular ShiftThe ideal candidate will be a seasoned techno commercial professional with aggressive yet pleasant attitude, persuasive and persistent to ensure the regular business generation and conversion.
Salary
–Salary should not be a constrain for a good resource
Industry
– Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance
Department
– Customer Relationship [Post Sales - AMC Revenue Generation / service sales]
Role
– Sr. Executive
Employment Type
– Permanent Job, Full Time
Work location
– Ahmedabad (Prahladnagar)
Field work
– Majorly Inside Sales but Will involve client meetings at times
Job Role
- Generate and Augment AMC revenue: Keep a tab on expiry of warranty / AMC period for various orders in coordination with operations and accounts team
- Establish working relationships and Interactions with End Customers with reminders regarding Warranty / AMC expiry.
- Reach out to the decision makers, take the lead in post-sales revenue generation activity by initiating AMC discussion with clients, share necessary quotations & ensure receipt of AMC orders continuously for both first-time AMC from new customers and AMC renewal from existing customers
- Work with Manager – Customer Success to strategise bid management, share necessary quotations & proposals for AMC orders.
- Follow up on the Quotations / Proposals sent
- Assisting Management with knowledge/status sharing on specific leads/AMC contract pipeline
- Periodically follow up for the upgrade or renewal of the contract
- Managing account relationships, effective account mapping, and demand generation.
- Ensure client satisfaction by achieving delivery/ service quality
- Do all necessary documentation for AMC order and provide necessary details to the Accounts team for revenue booking and receipt of periodical AMC payments
Requirements
Required Skills :
- Any Graduation / Post Graduation [Technical Education – B.Sc. (IT), B.C.A – IT/ Computer / EC will be added advantage]
- Minimum 3 to 5 years of experience in Corporate AMC Revenue Generation, preferably from IT software/hardware sales industry
- Excellent knowledge of MS Office (Experience with software sales preferred)
- Excellent verbal and written communication Skills as well as presentation skills
- Proven Ability to interact with CXO-level people
- Experience / Ability to understand the Client's needs and offer the right solutions
Desired Personality traits
- Self-drive & Result orientation
- Strong work ethic and sense of commitment
- Strong Interpersonal Skills
- Ability to work in a fast-paced environment
Key Performance Indicators
- Revenue Generation through new AMC contract and renewals
- Continuity of services availed by the Customer post-warranty period
