Executive Assistant Luxury Brand & Premium Client Handling

Role Overview

We are looking for an experienced and polished Executive Assistant who can represent a premium luxury brand with impeccable communication, strong presentation standards, and refined professionalism. The ideal candidate will be confident interacting with high-profile clients, senior leaders, and international stakeholders. This role requires someone who understands the expectations of a luxury environment, carries a well-groomed and confident presence, and can effectively support the MD while managing key administrative and coordination responsibilities.

Key Responsibilities

Executive Support

• Manage the MDs calendar, including coordination of meetings, appointments, and domestic/international travel.
• Handle confidential information with professionalism and discretion.
• Collaborate with internal teams and external partners to ensure smooth communication and workflow.
• Prepare high-quality presentations, reports, meeting notes, and communication material for the MD.
• Effectively manage multiple priorities and ensure timely follow-ups on commitments.

Client Interaction & Brand Representation

• Act as the first point of contact and represent the brand with a polished, composed, and professional demeanor.
• Interact confidently with high-profile clients, luxury consumers, senior executives, and international visitors.
• Understand luxury customer expectations and bring a refined approach to communication and service delivery.
• Handle client requests and escalations with tact, sensitivity, and problem-solving mindset.
• Maintain brand consistency in behaviour, communication, and professional presence.

Administrative & Office Coordination

• Oversee travel arrangements, logistics, office supplies, vendor coordination, and day-to-day administrative tasks.
• Support the MDs office with documentation, record management, tracking expenses, and operational tasks.
• Assist in organizing internal and external meetings, events, and engagements.

Preferred Experience

• Experience working with luxury brands in hospitality, premium airlines, luxury retail, corporate houses, or similar customer-facing sectors.
• Exposure to international clients or global business environments.
• Prior experience working closely with CXO-level leadership.

Desired Traits

• Outstanding verbal and written communication skills.
• Polished, well-groomed, confident personality with refined interpersonal presence.
• Strong organizational skills, attention to detail, and ability to work proactively.
• Professional maturity and the ability to handle sensitive interactions gracefully.
• Impeccable communication (English)
• Polished grooming standards
• High confidence & professional etiquette
• Ability to interact with VIP/VVIP clients
• Strong coordination & organizational skills
• Discretion and maturity in handling confidential matters