Event Specialist

• Work Experience -

  2 to 5 Years

• Work Timings -

  Rotational Shift

• Location - Bangalore

Multi-Functional (Event Ops / PMO / Platform Ops / Customer Coordination)

Role Overview

The Event Specialist (SES) supports large-scale virtual training, skilling, and event delivery.

This is a multi-functional role, where the individual may be mapped to one or more areas based on organizational needs:

• Event Operations
  
• Customer Success / PMO Support
  
• Platform Operations
  
• Internal Coordination & Compliance
  

Key Responsibilities

1. Event Operations (EO)

• Execute end-to-end event tasks: configuration, readiness checks, scheduling, instructor coordination.
  
• Monitor live events, support participants/instructors, and manage day-to-day event workflows.
  
• Maintain accuracy in all pre-event and post-event processes and ensure 100% checklist adherence.
  

2. PMO / Customer Success (CS)

• Contribute to concise weekly updates, action trackers, event summaries, and customer notes.
  
• Support customer-facing governance through structured communication and timely follow-ups.
  
• Flag risks, delays, dependencies, and drive closure with internal teams.
  

3. Platform Operations (PO)

• Perform UAT, functional testing, regression checks, and issue reproduction.
  
• Work with product/engineering teams on platform bugs, enhancements, and release readiness.
  
• Maintain and update internal documentation, user guides, and process instructions.
  

4. Compliance, Documentation & Coordination

• Follow customer and Spektra compliance requirements: data handling, PII safety, confidentiality.
  
• Coordinate across internal teams & customers to meet all the compliance requirements.
  

Requirements

• 2-5 years of experience in operations/support/project coordination/event execution.
  
• Strong communication skills and ability to manage multiple stakeholders.
  
• Proficiency in Excel/Sheets, documentation, and structured reporting.
  
• Ability to work independently with ownership, accuracy, and accountability.
  
• Comfortable operating in a fast-paced environment with dynamic priorities.