Event Sales Coordinator

Executive – Birthday Sales

Title: Birthday Parties Sales Advisor / Ministry of Celebrations

Location

: KidZania Park Facilities, Group Sales Reports to: Head – Corporate & Travel Sales Direct reports: NoneIndirect reports: NonePosition SummaryPromote and support parties sales; provide support in the reception and attention to clients who hire the party service delivering information regarding the party. Develop the party logistics and oversee it at all times.

Specific Responsibilities

• Cover the established sales goals• Counsel customers during the event• Register the party area current and prospective client information• Increase its database• Perform follow up and promotion calls to former customers• Elaborate the requirement program for each party• Coordinate the involved areas with the event• Attend and welcome the host and guests• Inform the usage indications of the room, services, etc to the party guests• Attend to all details during the events, hand out souvenir packages, etc• Run an opening and closing check list of the party room• Control food and beverage coupons• Oversee the development of the parties and that the event meets with client expectations• Answer telephone calls from customers seeking information, performing sales pitch• Update sales reports• Deliver daily or end-of-party tally• Comply with the established schedules• Use authorized formats• Comply with company policies and proceduresProfile

Education

: Graduate/Post Graduate

Languages

: EnglishExecutive – Birthday Sales 1

Specific Responsibilities

Experience

: • Experience in event, party or hotel service or as Zupervisor• Sales closing skills• Good presence and personal appearance• Strong drive and relationship skills• Troubleshooting skills

Personal characteristics

:• Extrovert with interpersonal skills• Negotiation skills• Commitment• Discipline• Organization• Attention to detailKey RelationshipsInternal communication:With Migration, Food & Beverages, Sanitation, Commercial area, Customer Service, Park Direction, Warehouse, Merchandising and Operations to coordinate the hired service and for the correct functioning of the operationExternal communication:Suppliers (cakes) and customers