Evening Class Manager

Job Summary:

Operations Manager to lead and drive the success of Torrins evening music classes in collaboration with partner schools. The role involves launching and managing evening classes, increasing program enrolment, and ensuring operational excellence in the city. This position requires exceptional organizational skills, stakeholder management, and the ability to foster partnerships with schools and instructors while delivering a high-quality experience to students and parents.

Key Responsibilities:

• Program Launch and Execution:

Kickstart and oversee the evening music classes initiative in associated schools.

Ensure the smooth implementation and alignment with Torrins’ vision and goals.

• Enrollment Growth:

Strategize and execute plans to increase user enrolment for the evening program.

Collaborate with schools and local communities to promote the program effectively.

• Stakeholder Management:

Serve as the primary liaison for schools, instructors, parents, and Torrins’ internal teams.

Build and maintain strong relationships with partner schools and community stakeholders.

• Team Supervision:

Manage and support instructors, ensuring adherence to the curriculum and resolving their concerns.

Conduct regular check-ins and provide training or guidance as needed.

• Logistics and Resource Management:

Ensure timely availability of all necessary resources and infrastructure at operational locations.

Coordinate schedules, venues, and other logistics for seamless class execution.

• Performance Monitoring and Reporting:

Track key performance metrics, including enrolment numbers, feedback, and class attendance.

Prepare and share regular reports with leadership, highlighting progress and areas for improvement.

• Customer Experience and Feedback:

Gather feedback from students and parents to identify improvement opportunities.

Implement initiatives to enhance the quality of the program and overall satisfaction.