Evening Class Manager

As an Operations Manager at Torrins, your primary responsibility will be to lead and drive the success of the evening music classes program in collaboration with partner schools. You will be in charge of launching and managing the evening classes, increasing program enrolment, and ensuring operational excellence in the city. To excel in this role, you must possess exceptional organizational skills, stakeholder management abilities, and the capability to foster partnerships with schools and instructors while providing a high-quality experience to students and parents. Your key responsibilities will include kickstarting and overseeing the evening music classes initiative in associated schools, ensuring smooth implementation aligned with Torrins" vision and goals. You will also strategize and execute plans to boost user enrolment for the evening program by collaborating effectively with schools and local communities. As the primary liaison for schools, instructors, parents, and internal teams at Torrins, you will need to build and maintain strong relationships with partner schools and community stakeholders. Additionally, you will be responsible for managing and supporting instructors, ensuring curriculum adherence, and addressing their concerns through regular check-ins and guidance. Furthermore, you will oversee logistics and resource management to ensure timely availability of all necessary resources and infrastructure at operational locations. This includes coordinating schedules, venues, and other logistics for seamless class execution. You will also be tasked with tracking key performance metrics such as enrolment numbers, feedback, and class attendance, preparing and sharing regular reports with leadership to highlight progress and areas for improvement. Lastly, gathering feedback from students and parents to identify improvement opportunities and implementing initiatives to enhance the program's quality and overall satisfaction will be crucial aspects of your role.,