Posted:2 weeks ago|
Platform:
Work from Office
Full Time
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
1. Responsible for handling Customer Queries via Chats/Emails
2. Responsible for resolving the queries of investment products.
3. Identify customers needs on every requirement with quick response time.
4. Handle the complaints and enquiries of customers.
5. Communicating with customers through various channels.
6. Acknowledge and resolving customer complaints
SKILLS & KNOWLEDGE
1 . Experience of 6 month and above in Customer Service will be considered
2. Should have Excellent communication, writing, typing & presentation skills.
3. No Night Shift & No Field job
Kotak Securities (KSL)
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