ERP Software Support

0 years

2 - 7 Lacs

ahmedabad

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

erp software support analyze troubleshooting resolve database test report development management usability training

Work Mode

On-site

Job Type

Part Time

Job Description

ERP Software Support
  • Provide customers with timely and effective technical support via email, phone, or ticketing system.
  • Must be able to communicate with programmers.
  • Handling client inquiries and providing technical support.
  • Analyze software issues reported by customers, identify root causes, and create solutions or workarounds.
  • Guide customers through troubleshooting steps to resolve software issues.
  • Database maintenance.
  • Test new software updates and provide feedback so that we can improve.
  • Report software bugs to the development team and keep track of their resolution status.
  • Communicate effectively with customers, coworkers, and management to ensure a clear understanding of issues and progress.
  • Gather customer feedback on software usability, performance, and features and send it to the appropriate teams.
  • Provide customers with training and guidance on how to effectively use software features.
  • Create and promote strong, long-term relationships with clients.

More Jobs at Arth Infosoft

Business Development Executive

ahmedabad, gujarat

Experience: Not specified

|

Salary: Not disclosed

Software Marketing

ahmedabad, gujarat

Experience: Not specified

|

Salary: Not disclosed

Part-Time Accountant

ahmedabad

Experience: Not specified

|

INR 2 - 6 Lacs

ERP Software Support

ahmedabad

Experience: Not specified

|

INR 2 - 7 Lacs

Sales and Marketing in ERP

ahmedabad

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Arth Infosoft

RecommendedJobs for You

ERP Software Support

Arth Infosoft

ahmedabad

Unnati Informatics logo

ERP Software Support

Unnati Informatics

ahmedabad, gujarat

ERP Software Support

Arth Infosoft

ahmedabad

Unnati Informatics logo

ERP Software Support

Unnati Informatics

ahmedabad, gujarat