ERP Customer Trainer

Job Description

Job Description In this role, you'll empower customers to achieve their business objectives by leading engaging learning opportunities, such as: Advising customers on tailored learning strategies Conducting end-user training sessions Hosting online webinars and workshops Upskilling partners Key Responsibilities: You will: Collaborate with customers to assess training needs and match them with eLearning solutions, user adoption tools, and custom action plans for successful implementation. Design and deliver process-based, high-quality training tailored to NetSuite best practices across diverse industries. Conduct webinars and workshops to guide customers through advanced NetSuite processes and functions. Partner with NetSuite Professional Services teams to align training strategies with implementation goals, ensuring optimal user adoption. Deliver additional services, including Train the Trainer, Pre-UAT Training, and Post Go-Live Support. Mentor team members and provide insights for continuous improvement in training delivery and processes. Responsibilities About You: The ideal candidate will have: A passion for training and customer success Expertise in any ERP system Background in Finance would be advantageous Prior experience developing and delivering learning materials (written and eLearning) would be advantageous A proactive approach to problem-solving and change management What You'll Achieve: Master the NetSuite application across functional areas to address customer learning needs effectively. Implement change management and user adoption strategies that maximize training impact. Own multiple concurrent training projects, delivering results on time and within scope. Actively contribute to the development of new offerings and process improvements. If you're passionate about training and making a meaningful impact, join us in helping customers unlock their potential with NetSuite! About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less