ERP Business Analyst

As a member of the team utilizing ServiceNow as the global platform for continuous improvement and enhancing user experience, your role will focus on analyzing root causes of system issues, identifying solutions, and preventing future occurrences. Reporting to the ERP Business Process manager, you will play a crucial part in driving efficiency and aligning solutions with business goals. **Key Responsibilities:** - Collaborate with stakeholders to define, develop, and document business requirements, objectives, and system specifications. - Analyze existing systems and processes, leveraging data insights to recommend improvements. - Investigate and diagnose system issues, implementing effective solutions. - Lead and/or participate in the planning and execution of system implementation projects. - Utilize deep knowledge of Oracle Fusion Cloud SCM & ERP to drive system improvements. - Partner with business units to understand challenges and translate them into technical solutions. - Conduct training sessions to ensure users are equipped with the knowledge to maximize system efficiency. **Qualifications Required:** - Bachelors degree in Computer Science, Information Systems, Software Engineering, or a related field. - Strong knowledge of Oracle Fusion Cloud SCM & ERP systems and processes. - Excellent analytical, interpersonal, and communication skills with the ability to collaborate effectively in a team environment. - Proven ability to coordinate mid-size, multi-department projects with management oversight. - 4-6 years of experience in a functional role within a manufacturing company, utilizing purpose-implemented business systems. - Minimum of 2 years of experience in project-oriented operations focused on process redesign and/or business system support. - Ability to work primarily during normal Eastern Standard Time business hours, with flexibility as needed based on project requirements.,