EPG Digital Content Specialist

About VGL Group

Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.

Multi-Channel Presence

VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms:

• Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence.
• TJC, UK – Reaches 27M+ homes through TV and digital platforms.
• Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence.
• Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform.
• Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.

Social Impact & ESG Initiatives

• Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.
• Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities.
• Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives.
• IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit.
• Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited

Talent & Culture

• Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.
• Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence.
• GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China.

Recognition & Achievements

• Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones.
• Operational Excellence – A strong track record in value-driven retail and customer-centric growth.

This position will oversee and coordinate the Electronic Program Guide process. It will require responsive and professional interfacing with internal and external teams.This position will be a central point of contact for the EPG process responsible for ensuring the EPG metadata is accurate, complete, in compliance with EPG partner company rules, and appropriately used by external partners.

• Collaborating with programming and content leaders within the organization to ensure the EPG is populated with the most up to date programming information and related metadata.
• Help craft descriptive programing information that is related to the show titles.
• Ensure appropriate images are associated with every program and aligned with Shop LC creative guidelines.
• Ensure each show has a unique and appropriate TMS ID that is aligned with the Shop LC metadata structure.
• Work with IT to be a subject matter expert with the EPG system tools.
• Work directly with program guide companies (especially Gracenote & Tivo) to ensure all Shop LC program guide data is compliant with their systems and requirements.
• Effectively communicate with the Shop LC team any issues or non-compliance items in the program guide data.
• Work with the .com and Social team to ensure consistency in use of the EPG information on the site, apps, and social media posts.
• Ensure updates (periodic and non-periodic) to the EPG are posted and propagated to EPG companies and distribution partners in a timely manner.
• Identify and address any failure of compliance or propagation of EPG data.
• Monitor and report on distributor use of Shop LC EPG content.
• Work to constantly improve the quality and effectiveness of the EPG process and content.
• Over time apply the same processes to VOD content and the Digital Asset Management system.

Requirements and qualifications:

• Bachelor’s degree in the area of Creative, Marketing, English, or a related field.
• At least three years of proven experience with video, media, and technology in relevant industries.
• Experience of successfully working in a dynamic and demanding work environment.
• Experience working with both internal and external clients.
• Strong communications skills, including reading and writing in English.
• Strong people & project management skills – in a fast-paced work environment.
• Strong knowledge and experience working with technical systems – an innovative and logical thinker.
• Well organized and highly structured individual, with ability to give attention to detail.
• Excellent analytical skills, with the ability to apply data in providing solutions and driving to business goals.