Engineer/Senior Engineer - Technical Documentation 1

Your role

• We are seeking a highly skilled Engineer to join our technical documentation team, focusing on the development and maintenance of spare parts manuals
• The ideal candidate will play a pivotal role in ensuring the accuracy, clarity, and usability of our technical documentation, contributing to the overall efficiency and effectiveness of our service operations

Detailed roles and responsibilities are -

• Create, update and Maintain spare parts books or any other documentation using different authoring tools (online & offline)
• Collect, evaluate & check information required to prepare technical documentation & co-ordinate with internal team & vendors
• Develop strong product knowledge and understanding of target audience users Planning & Prioritization of tasks to align with customer requirements
• Ability to understand the importance of processes (best practices), follow the processes rigorously and motivate others to do the same
• Strives to focus on the delivery date, lead time and quality of the tasks Create & maintain quality documentation based on needs/change in the scope
• Ability to establish and maintain effective working relationships with co-workers, external vendors and other employees in GECIA (interpersonal skills) Your main responsibilities include: Communication and interaction with all the stakeholders (internal customers, outsourcing agencies & within team) regularly on the progress of the job requests
• Co-ordination with customers for collecting inputs (3D model, BOM, service, marketing information), reporting the status of task, presenting the queries and receiving the feedback
• Execution of Spare parts manual task according to set standards & customer requirements
• Tracking all the job request for their progress with reference to the committed time frame
• Understanding priorities & work on different projects simultaneously
• Add value in terms of quality, meeting deadlines and customer engagement
• Follow Atlas Copco standards, work instructions & check lists of the tasks and accordingly carry out the execution & review
• Ensure adherence to Quality Norms as set by the Project leader from time to time
• Further develop & expand the scope of activities and control the work done by external agencies, onsite as well as off-site
• Utilize efficiently the available support Engineers
• Take an active part for any unanticipated support/deliverables linked to the project knowing how AI/automation fits into existing workflows

To succeed, you will need

• Educational requirement - Bachelor of engineering in mechanical engineering with 3-6 years of experience

Personality requirements-

• Pro-active, positive team player with good interpersonal skills, strong in communication and people oriented who thrives on working in a dynamic, complex and multicultural business environment
• Self-motivated, independent, flexible, well organized and methodical
• Accurate and diligent with an awareness to speed up execution within a pressurized environment
• Result driven: have a drive for results, which means that you put in the ambition and the effort to achieve results and accept accountability
• Creativity: Ability to come up with solutions to exceptional problems outside the box
• Have a customer centric mindset and entrepreneurial spirit