- Primary responsibility is to provide oversight management of the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety equipment and systems.
- Provide strategic direction for Integrated Facilities Management Team. Ensure all JLL and client safety procedures are followed and reported.
- Understands the engineering design and operational aspects of building systems and equipment and ensure building systems are maintained to an industry reliably and efficient state.
- Foster a culture of proactive behavior by inspecting buildings and all related infrastructure for preventative repairs.
- Manage and provide oversight operations for maintenance and capital improvements of all Life Safety, Mechanical, Electrical, Plumbing, HVAC, and Building systems.
- Evaluate in conjunction with Reliability Engineer and System Owners the existing preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency of the CMMS system.
- Identify cost savings opportunities within the maintenance program while maintaining 100% up-time.
- Develop and maintain positive client relationship through due diligence and concise communications.
- Develop strong partnership with client through trust, actions and results.
- Assist in preparing and executing annual property budgets.
- Assist in reviewing and approving all payables through P.O. system and MRO stockroom operations.
- Assist in negotiating service contracts under the direction of the Facility Manager.
- Ensure all managed sites are operating according to state and local building codes as well as site specific SOP and guidelines.
- Monitor and review WO metrics and preventive maintenance programs.
- Review and action all outstanding SLA gaps and drive innovation and process to maximize resources and results.
- Interface with facility manager on construction activities such as tenant renovation and capital projects
- Perform skills assessments and recommended site engineer training to ensure client compliance and SOW standards.
- Provide oversight of Engineering Managers to perform similar duties within their respective geographies.
- Support Leadership, Engineering Managers and FM Managers to ensure site standards, SOW s, compliance, policy and procedures necessary to deliver high-quality client service.
- Ensure all escalation, life-safety and emergency procedures are adhered too with proper client notifications as required.
- Ensure best practices and consistency is administered through Regional Operations Managers in partnership with their respective Area/Regional FM Managers
Quality Control
- Review monthly client service request summaries to pinpoint and correct recurrent operational problems.
- Evaluate vendors and suppliers on a regular basis regarding quality, reporting and competitive pricing.
- Verify the accuracy of deliveries for count, pricing, and description where parts are requested for maintenance activities.
Safety
- Record readings and make adjustments where necessary to ensure proper operation of equipment.
- Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials; maintain a clean and safe workplace.
- Perform periodic checks of tool and instrument inventory.
- Monitor the quality and pricing of maintenance work performed by outside contractors.
- All other duties and tasks assigned.
Travel
- Ability to travel up to 25% of the time
Knowledge, Skills & Abilities
MINIMUM REQUIRED
PREFERRED
Education/training
- BA/BS in Engineering, related discipline or equivalent facilities experience and training.
Years of relevant experience
- Have a minimum of 10 years of related experience, proven people management and performance delivery track record.
Skills and knowledge
- Exceptional leadership abilities, including strong organizational, strategic and interpersonal skills
- Superior relationship building abilities among a wide variety of stakeholders
- Ability to manage ambiguity and change, effectively delegates
- Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required
Other abilities
- Excellent communications skills, both written and oral, and an ability to effectively present to large groups
- Technology proficiency (MS Office, a wide variety of web-based applications including mobile technologies)
- Strong financial acumen with background in successfully managing P&L outcomes
- Working knowledge of skilled trades and building-related systems
- Demonstrated safety leadership
- Familiar with project delivery process and capital planning functions
Physical work requirements and work conditions
- Must be able to lift up to 80 lbs. and climb up to 30 ft ladders.
- Position requires frequent climbing, bending, kneeling, lifting, and travelling.
- Must pass background, drug/alcohol, and MVR screening process.
