Engineer - Service

The History

Started in 1944 as Auto-mobile Spares Retailing under the name POPULAR AUTOMOBILES in the town of Trichur, Kerala, India. Added complementary business lines like Engine Rebuilding Workshops, Retailer of Engineering Consumables, Tools, and Vehicle Dealerships etc. By 2000 the KUTTUKARAN group as it is popularly known has grown in the Auto-mobile Retail Sector to a turnover of Rs. 3,000 Millions.

We are a pioneer in the automobile business in Kerala having more than seven decades of experience in the sales and service of vehicles. Presently, we are the No.1 Hyundai car dealer in Kerala, under the name “Popular Hyundai” with state-of-the art 3S service facility and more than 30 showrooms and 28 service centers spread across Kerala. We, “Popular Group”, have secured many awards in national as well as international level for our excellence in sales and service. The group promises the best service experiences for the customer with most advanced technologies and experienced certified technicians and service engineers with top ranking in customer satisfaction and many more accolades. Today, the “Popular group” has presence all over south India with various automobile dealerships

Service Engineer:Is the one among the promising profile that we have to offer to the The Bachelor of Technology.It is promising because as far as Popular is considered Service Engineers are the Future Managers of the group. They will be trained and mould accordingly.Initially they will be handling each and every department in the work shop. Right from the washing to the customer relation.Job Description:After the final round interview the qualified candidates will have to undergo a 45 days training in the following areas:

Washing: Types of Washing, Washing Procedure Washing Quality.

Front Office: Customer reception, Role of Service advisor, Generation of R/O GDMS, GSW, Seeing off a customer etc………

Customer Management: Appointments Post service follow-ups (PSF) Customer complaints Customer Satisfaction index Dealers Enhancement- Programme Service Campaigns True Friendship visits Data collection.

Workshop: floor OP Training , Periodic maintenance, Morning meeting, General Cleanliness, Activities of Job controller, Service activity on floor, Safety and safe working habits, Maintenance of Equipments ,Tools inventory check-up, Pre Delivery Inspection (PDI)

Store: Procurement procedures and channel of supply, Storing procedure DEP on store, Warranty items and its Storage and dispatch Stock registers.

Warranty: Warranty Policy, Warranty Claims, Claim Procedures.

Body and Paint section Body and Paint section: Paint Quality Tools and Equipments.

General: Standby generating set, Cafeteria, Lunch room, Dressing room, Service manuals and bulletins, Account section.

After the successful completion of the training, only based on the result there will be a confirmation regarding the joining.

Eligibility Criteria:

· Fresh and energetic candidates with good attitude and willingness to learn are preferred.

· The candidates should have a valid Bachelor’s degree in Mechanical Engineering or Auto-mobile Engineering.

· The candidates should not have any backlogs or arrears.

· The candidates should have good communication both in English & Malayalam.

· The candidates should have valid 2 & 4 License.

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

License/Certification:

• Driving Licence (Required)

Work Location: In person