SERVICE ADVISOR

We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Responsibilities Answer questions about service outcomes, schedule and book appointments Provide customers with information and advice on warranty protections Manage and oversee the dealership’s workflow and schedule Call customers to advise them about service changes or car pick-up times Maintain positive customer relationships to ensure repeat business Requirements and skills A strong understanding of automotive technology and the automotive industry Proficiency with industry-specific software Excellent customer service, interpersonal and communication expertise Strong organizational, decision-making and problem-solving skills Qualification : Diploma Automobile /Diploma Mechanical Experience : 0-2 year Location : Kottiyam Job Type: Full-time Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus