Customer Interaction: Greet customers, understand their service/repair requirements, and recommend appropriate solutions. Service Scheduling: Plan and schedule service appointments, ensuring optimal use of workshop resources and timely delivery of services. Diagnosis & Consultation: Assist customers in diagnosing vehicle issues and provide clear, transparent information regarding repairs, service costs, and timeframes. Parts & Accessories Sales: Promote genuine Yamaha parts, accessories, and add‑on services (e.g., extended warranties, upgrades) during the service consultation. Estimate Preparation: Provide accurate service estimates for labor and parts, explaining all charges to the customer upfront. Service Coordination: Communicate service requirements and timelines to workshop technicians, ensuring all jobs are executed as per the customer’s needs. Customer Follow-up: Update customers regularly on the status of their vehicles and notify them once their vehicle is ready for pickup. Quality Control: Ensure all completed services meet Yamaha’s high standards and customer expectations before delivery. Invoice & Payment Processing: Prepare invoices, explain billing details to customers, and handle payment processing. Customer Feedback: Collect feedback from customers post-service to gauge satisfaction and identify areas for improvement. Record Keeping: Maintain accurate records of services provided, parts used, and customer details for future reference and audits. Team Collaboration: Work closely with the parts, service technicians, and management teams to ensure smooth operations. Job Types: Full-time, Permanent, Fresher Pay: ₹10,941.44 - ₹22,045.57 per month Benefits: Cell phone reimbursement Health insurance Work Location: In person
Customer Interaction: Greet customers, understand their service/repair requirements, and recommend appropriate solutions. Service Scheduling: Plan and schedule service appointments, ensuring optimal use of workshop resources and timely delivery of services. Diagnosis & Consultation: Assist customers in diagnosing vehicle issues and provide clear, transparent information regarding repairs, service costs, and timeframes. Parts & Accessories Sales: Promote genuine Yamaha parts, accessories, and add‑on services (e.g., extended warranties, upgrades) during the service consultation. Estimate Preparation: Provide accurate service estimates for labor and parts, explaining all charges to the customer upfront. Service Coordination: Communicate service requirements and timelines to workshop technicians, ensuring all jobs are executed as per the customer’s needs. Customer Follow-up: Update customers regularly on the status of their vehicles and notify them once their vehicle is ready for pickup. Quality Control: Ensure all completed services meet Yamaha’s high standards and customer expectations before delivery. Invoice & Payment Processing: Prepare invoices, explain billing details to customers, and handle payment processing. Customer Feedback: Collect feedback from customers post-service to gauge satisfaction and identify areas for improvement. Record Keeping: Maintain accurate records of services provided, parts used, and customer details for future reference and audits. Team Collaboration: Work closely with the parts, service technicians, and management teams to ensure smooth operations. Job Types: Full-time, Permanent, Fresher Pay: ₹10,941.44 - ₹22,045.57 per month Benefits: Cell phone reimbursement Health insurance Work Location: In person