SPARE PARTS IN CHARGE

Key Responsibilities

• Manage the entire spare parts & accessories function of the showroom: ordering, stock, issue, billing, returns.
• Maintain adequate inventory of genuine Yamaha spare parts and accessories; monitor fast‐moving items & timely procure to avoid stock‑outs. (e.g., for a job description in another showroom)
• Conduct regular stock audits, reconcile physical stock vs system records, identify slow‐moving or dead stock, recommend actions.
• Coordinate with Service department: ensure parts availability for service/repair jobs, issue parts to technicians, monitor consumption.
• Liaise with Sales department (for accessories/add‐ons) and with OEM company representatives (for parts ordering, updates, warranty parts).
• Manage vendor/supplier relationships: purchase orders, quotations, delivery follow‐up, ensure compliance with brand standards.
• Maintain documentation & systems: goods receipt notes (GRN), material issue records, inward/outward logs, inventory software/ERP updates.
• Manage billing and customer service in parts & accessories section: respond to customer parts enquiries, upsell accessories, maintain customer satisfaction.
• Reporting & analysis: prepare daily/weekly/monthly reports on parts sales, stock levels, consumption, ageing stock, recommend corrective measures.
• Ensure showroom’s adherence to brand guidelines for spare parts operations, compliance with audit standards and internal processes.

Required Skills & Qualifications

• Education: Diploma/Graduate in Automobile Engineering / Mechanical / Commerce (or equivalent) (PREFERRED)
• Experience: Minimum 3‑5 years (or as per showroom size) in spare parts/store management preferably in the two‑wheeler/automobile industry.
• Strong knowledge of spare parts operations: inventory control, fast‐moving parts, accessories, consumables, vendor management.
• Good customer‐facing skills: able to handle enquiries, build relations, promote genuine accessories.
• Good communication & coordination skills (with Service, Sales, Vendors).
• Proficiency in MS Office + experience with inventory management software/ERP.
• Organised, detail‑oriented, proactive, integrity in handling showroom stock and parts transactions.
• Ability to work under target‐driven environment (parts sales, accessory upselling, stock turnover).

Key Performance Indicators (KPIs)

• Stock availability / fill‑rate for service jobs.
• Stock‐turn / ageing of spare parts inventory (dead‐stock reduction).
• Monthly parts & accessories sales/revenue (vs target).
• Customer satisfaction in parts & accessories (feedback, repeat business).
• Accuracy of stock records vs physical stock.
• Efficiency of procurement (lead‐time, vendor performance).

Work Conditions & Other Info

• Full time, in‑person role at the showroom.
• May involve interacting with customers, service technicians, vendors, sometimes field visits (if multiple branches).
• Incentives/bonus may be linked to parts sales & target achievement. (Seen in similar roles)
• Location: ideally near showroom and store/warehouse; some walking around for storage/warehouse checks.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Work Location: In person