Field Activities & Vehicle Identification Regularly visit markets, parking areas, accident-prone zones, and insurance agents to identify potential vehicles requiring body shop and repair services. Track and record accident/damaged vehicles for follow-up. Customer Canvassing & Acquisition Approach vehicle owners directly in the field and explain available service/repair solutions. Convince customers to bring their vehicles to the workshop for repairs, body work, or insurance claims. Promote ongoing service/repair offers to increase walk-ins. Relationship Building & Local Networking Build and maintain strong relations with locals, mechanics, spotters, and insurance agents for accident vehicle data. Develop a network that continuously provides leads for body shop work. Business Development Support Achieve monthly targets for accident repair and service job inflow. Assist customers with claim processing, estimation, and insurance-related queries. Support workshop team in converting leads into confirmed jobs. Reporting & Coordination Submit daily/weekly field activity reports to the Service/Body Shop Manager. Coordinate with service advisors and insurance coordinators for smooth customer handling. Provide competitor updates on accident/body shop offers and strategies. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Field Activities & Vehicle Identification Regularly visit markets, parking areas, accident-prone zones, and insurance agents to identify potential vehicles requiring body shop and repair services. Track and record accident/damaged vehicles for follow-up. Customer Canvassing & Acquisition Approach vehicle owners directly in the field and explain available service/repair solutions. Convince customers to bring their vehicles to the workshop for repairs, body work, or insurance claims. Promote ongoing service/repair offers to increase walk-ins. Relationship Building & Local Networking Build and maintain strong relations with locals, mechanics, spotters, and insurance agents for accident vehicle data. Develop a network that continuously provides leads for body shop work. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Health insurance Life insurance Work Location: In person
Field Activities & Vehicle Identification Regularly visit markets, parking areas, accident-prone zones, and insurance agents to identify potential vehicles requiring body shop and repair services. Track and record accident/damaged vehicles for follow-up. Customer Canvassing & Acquisition Approach vehicle owners directly in the field and explain available service/repair solutions. Convince customers to bring their vehicles to the workshop for repairs, body work, or insurance claims. Promote ongoing service/repair offers to increase walk-ins. Relationship Building & Local Networking Build and maintain strong relations with locals, mechanics, spotters, and insurance agents for accident vehicle data. Develop a network that continuously provides leads for body shop work. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Health insurance Life insurance Work Location: In person
Safely and punctually drive customer vehicles from their home or workplace to the service center for maintenance or repair, and return the vehicle once service is complete. Greet customers politely and courteously during vehicle collection and delivery. Communicate with customers to confirm pickup and drop-off times. * Complete and maintain accurate records of vehicle pickups and deliveries Ensure all necessary paperwork, such as service orders, is completed and signed by the customer. Report any pre-existing vehicle damage to the service team during pickup. Adhere to all traffic laws and safety regulations while driving. Ensure all vehicles are handled with care during transit. Perform routine pre-trip and post-trip vehicle inspections... License and record: Valid driver's license with a clean driving record. Job Type: Full-time Pay: ₹12,500.00 - ₹15,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
Safely and punctually drive customer vehicles from their home or workplace to the service center for maintenance or repair, and return the vehicle once service is complete. Greet customers politely and courteously during vehicle collection and delivery. Communicate with customers to confirm pickup and drop-off times. * Complete and maintain accurate records of vehicle pickups and deliveries Ensure all necessary paperwork, such as service orders, is completed and signed by the customer. Report any pre-existing vehicle damage to the service team during pickup. Adhere to all traffic laws and safety regulations while driving. Ensure all vehicles are handled with care during transit. Perform routine pre-trip and post-trip vehicle inspections... License and record: Valid driver's license with a clean driving record. Job Type: Full-time Pay: ₹12,500.00 - ₹15,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
Customer Interaction: Greet customers, assess their service needs, and maintain a positive customer relationship. Diagnosis and Consultation: Listen to customer concerns, consult with technicians, and perform initial vehicle inspections to diagnose problems. Estimates and Approval: Provide customers with clear cost and labor estimates and obtain their approval for all necessary repairs. Repair Order Management: Prepare accurate repair orders with detailed descriptions of customer concerns for the technicians. Workflow and Scheduling: Manage service appointments and schedule work based on technician availability, ensuring the efficient use of workshop resources. Communication: Keep customers updated on the status of their vehicle and inform them when the service is complete. Record Keeping: Maintain thorough service records for each vehicle. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid time off Provident Fund Work Location: In person
Customer Interaction: Greet customers, assess their service needs, and maintain a positive customer relationship. Diagnosis and Consultation: Listen to customer concerns, consult with technicians, and perform initial vehicle inspections to diagnose problems. Estimates and Approval: Provide customers with clear cost and labor estimates and obtain their approval for all necessary repairs. Repair Order Management: Prepare accurate repair orders with detailed descriptions of customer concerns for the technicians. Workflow and Scheduling: Manage service appointments and schedule work based on technician availability, ensuring the efficient use of workshop resources. Communication: Keep customers updated on the status of their vehicle and inform them when the service is complete. Record Keeping: Maintain thorough service records for each vehicle. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid time off Provident Fund Work Location: In person
Perform Pre-Delivery Inspections: Conduct detailed checks on new vehicles according to manufacturer guidelines and checklists. Mechanical and Electrical Checks: Inspect and test all basic systems, including the engine, brakes, lights, battery, air conditioning, and other electrical and mechanical components. Identify and Resolve Issues: Identify any transit damage, defects, or mechanical/electrical issues and perform minor repairs or adjustments as needed. Vehicle Preparation: Clean the interior and exterior of the vehicle, and install protective coatings if required. Fluid and Battery Checks: Top up fluids, charge the battery, and ensure all fluid levels are correct. Documentation: Fill out the PDI checklist and maintain proper documentation for each vehicle, including preparing reports. Job Type: Full-time Pay: ₹8,086.00 - ₹36,053.97 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Work Location: In person
Perform Pre-Delivery Inspections: Conduct detailed checks on new vehicles according to manufacturer guidelines and checklists. Mechanical and Electrical Checks: Inspect and test all basic systems, including the engine, brakes, lights, battery, air conditioning, and other electrical and mechanical components. Identify and Resolve Issues: Identify any transit damage, defects, or mechanical/electrical issues and perform minor repairs or adjustments as needed. Vehicle Preparation: Clean the interior and exterior of the vehicle, and install protective coatings if required. Fluid and Battery Checks: Top up fluids, charge the battery, and ensure all fluid levels are correct. Documentation: Fill out the PDI checklist and maintain proper documentation for each vehicle, including preparing reports. Job Type: Full-time Pay: ₹8,086.00 - ₹36,053.97 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Work Location: In person
Safely and punctually drive customer vehicles from their home or workplace to the service center for maintenance or repair, and return the vehicle once service is complete. Greet customers politely and courteously during vehicle collection and delivery. Communicate with customers to confirm pickup and drop-off times. * Complete and maintain accurate records of vehicle pickups and deliveries Ensure all necessary paperwork, such as service orders, is completed and signed by the customer. Report any pre-existing vehicle damage to the service team during pickup. Adhere to all traffic laws and safety regulations while driving. Ensure all vehicles are handled with care during transit. Perform routine pre-trip and post-trip vehicle inspections... License and record: Valid driver's license with a clean driving record. Job Type: Full-time Pay: ₹12,500.00 - ₹15,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
Safely and punctually drive customer vehicles from their home or workplace to the service center for maintenance or repair, and return the vehicle once service is complete. Greet customers politely and courteously during vehicle collection and delivery. Communicate with customers to confirm pickup and drop-off times. * Complete and maintain accurate records of vehicle pickups and deliveries Ensure all necessary paperwork, such as service orders, is completed and signed by the customer. Report any pre-existing vehicle damage to the service team during pickup. Adhere to all traffic laws and safety regulations while driving. Ensure all vehicles are handled with care during transit. Perform routine pre-trip and post-trip vehicle inspections... License and record: Valid driver's license with a clean driving record. Job Type: Full-time Pay: ₹12,500.00 - ₹15,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
As a Customer Service Team Manager, you will be responsible for leading, coaching, and motivating a team to achieve individual and team goals. You will track team and individual performance metrics against KPIs, using data to identify areas for improvement. Monitoring calls to ensure high-quality customer service and accurate product information is provided will be a key part of your role. Handling escalated customer issues and complaints, acting as a point of contact for clients on day-to-day matters will also be crucial. Identifying training needs and providing coaching to improve agents" technical and customer service skills will be necessary for team development. Managing daily operations, including scheduling, attendance, and ensuring a smooth workflow will also be under your purview. Additionally, you will prepare performance reports, communicate with management and other departments to resolve issues, and share information. Maintaining up-to-date knowledge of automobile models, features, promotions, and inventory to provide accurate information is essential for success in this role. Qualifications Required: - Previous experience in customer service management - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Analytical mindset with the ability to use data for decision-making - Knowledge of automobile industry preferred The company also provides the following benefits: - Cell phone reimbursement - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund Please note that the work location for this full-time position is in person.,