Engineer - Sales & Service

0 - 3 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for delivering technical presentations, product demonstrations, and proof-of-concept (POC) proposals to showcase product features and benefits. Additionally, you will assist Managing Partner / Partner in the sales process by providing product knowledge and supporting negotiations. Your role will involve offering pre-sales technical support, post-sales support, and acting as a liaison between customers and internal teams. Gathering customer feedback and market insights will be crucial for informing customer support and improvements. Key Responsibilities: - Deliver technical presentations, product demonstrations, and POC proposals to highlight product features and benefits. - Assist Managing Partner / Partner with technical aspects of the sales process, providing product knowledge and supporting negotiations. - Provide pre-sales technical support and post-sales support to ensure customer satisfaction and troubleshoot issues. - Act as a bridge between customers and internal teams like sales, product development, and customer service. - Gather customer feedback and market insights to help inform customer support and improvements. Qualification Required: - Diploma in engineering with specialization in Mechanical, Electrical, or Electronics. - Fresher or 1-2 years of experience in sales and service. Additional Details: You will need to be willing to travel and demonstrate a proactive attitude. Strong communication and presentation skills are essential, along with a willingness to learn and explore. Your sales approach should be consultative, focusing on finding the best-fit solutions for clients. Building and maintaining long-lasting relationships with clients and internal stakeholders is vital for success in this role. Please note that this is a full-time, permanent position with benefits such as Provident Fund. The work location is in person.,

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