Engineer II - IT

4 years

5 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Part Time

Job Description

4–6 years of experience in IT support, with at least 1–2 years in an L2 role.
Strong knowledge of:
Windows 10/11, macOS
Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
Active Directory, Group Policy, DNS, DHCP
Networking (LAN/WAN, TCP/IP, VPN, firewall basics)
Experience with ITSM ticketing tools (ServiceNow, JIRA, ManageEngine, etc.).
Familiarity with security practices (endpoint protection, patch management, MFA).
Basic understanding of virtualization (VMware/Hyper-V) is a plus.
Strong troubleshooting hardware skills.
Excellent communication and customer service skills.

Qualifications

Bachelor’s degree in Computer Science / Information Technology (preferred).
Relevant certifications: MCSA, Microsoft 365 Certified, ITIL Foundation, CCNA, CompTIA Security+ (preferred).

Soft Skills

Strong problem-solving attitude with ownership of issues until resolution.
Ability to work independently as well as part of a team.
Good documentation and reporting skills.
Ability to prioritize tasks in a fast-paced environment.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You