Engagement and Admissions Specialist

As a part of the team representing Acumen's strategic university partners, your primary responsibility will be to prioritize the prospective student's experience. You will play a crucial role in providing exceptional service to external stakeholders, ensuring a seamless journey for prospective students during the application process. Your main responsibilities will include offering high-quality, customer-focused assistance on admissions policies and procedures, adhering to established protocols, providing administrative support, responding to applicant queries, conducting initial application checks, and processing application outcomes within specified timeframes. Additionally, you will be involved in fee assessments, background checks, and maintaining accurate records in collaboration with the partner university. To excel in this role, you must possess a Bachelor's degree or equivalent qualification, exhibit strong attention to detail, demonstrate excellent written and verbal communication skills in English, and showcase the ability to manage a diverse workload independently and as part of a team. Candidates who have a basic understanding of professional email writing and communication etiquette are preferred, and recent graduates are encouraged to apply. While prior experience in EdTech or education-related industries would be advantageous, it is not mandatory. This role may also involve a 25% travel requirement across India for client support, emphasizing the importance of flexibility and adaptability in meeting the needs of Acumen and its partners.,