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0.0 - 4.0 years

2 - 4 Lacs

Hyderabad

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Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What youll d o Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. P articipate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and e ffectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What youll bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English . Its a bonus if you have one or more of the following Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC . A general understanding of authentication processes such as SSO and MFA . Experience working in bookkeeping . Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools . Familiarity with the North American Education system . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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SOC Analyst works within the 24/7 Cyber Fusion Center (CFC). The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment. This SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important. Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats. Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack Preferred technical and professional experience Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting. Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

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4.0 - 8.0 years

6 - 10 Lacs

Kochi

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SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important. Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats. Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting. Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures Preferred technical and professional experience SOC Analyst works within the 24/7 Cyber Fusion Center (CFC). The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment. This SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Senior SOC Analyst works within the 24/7 Cyber Fusion Center (CFC). The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment. This Senior SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations. Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Senior SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important. Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats. Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack Preferred technical and professional experience Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting. Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

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3.0 - 8.0 years

5 - 10 Lacs

Kochi

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Job Duties (Summary): Senior Security SOC Analyst works in 24/7 team and in shifts which include nights and rotational weekends. The role is a key part of our Security Monitoring Incident Response team, involving in investigating alerts/events that trigger from MS Sentinel / SIEM and EDR Tools and other end point tools. Senior Analyst will be the internal escalation point for the Security analysts within the shift/team and will assist Security Analysts in responding to Security Incidents. This role also needs exceptional communication skills (verbal and written), and an ability quickly understand complex information while recognizing familiar elements within complex situations. Required Skills & Experience: Responsible for 24/7 monitor, triage, analysing security events and alerts. Including Malware analysis. Should have good hands-on in Microsoft Sentinel and should have ability to query using KQL [Mandatory] Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc... Strong knowledge of email security threats and security controls, including experience analysing email headers. Analysing Phishing emails and associated Threats and to remediate them by blocking the Urls analysing the malware(s),link(s),IOCs. Good understanding of Threat Intel and Hunting. Good hands on experience in investigating EDR alerts (Tanium, CrowdStrike, etc..) Good hands on experience in using XSOAR Platforms (Demisto, Phantom, etc..) Strong technical understanding of network fundamentals and common Internet protocols, specifically DNS, HTTP, HTTPS / TLS, and SMTP. Experience analysing network traffic using tools such as Wireshark, to investigate either security issues or complex operational issues. Experience reviewing system and application logs (e.g., web or mail server logs), either to investigate security issues or complex operational issues. Knowledge in investigating security issues within Cloud infrastructure such as AWS, GCP, Azure (Preferred not mandatory) Good knowledge and hands-on experience with SIEM systems such as SentinelOne/RSA Netwitness/Splunk/AlienVault/QRadar, ArcSight or similar in understanding/creating new detection rules, correlation rules etc... Experience In defining use cases for playbooks and runbooks (Preferred) Experience in understanding log types and log parsing Strong passion in information security, including awareness of current threats and security best practices. Basic Qualifications (Preferred not mandatory ? if Candidate has equivalent knowledge) Bachelors Degree in Computer Sciences or equivalent (Preferred not mandatory) Minimum of 3 years of experience in a Security Operations Centre (SOC) or incident response team (CSIRT Team member). Overall 3+ experience in Information Security/IT Security/Network Security. CEH, CISSP, OSCP, CHFI, ECSA, GCIH, GCIA, GSEC, GCFA certification (minimum One certification - Preferred not mandatory) A relevant specialist degree (e.g., information security or digital forensics). Knowledge in NIST CSF, MiTRE & ATTACK Framework. Active involvement in the Information Security community. Certified in Azure Security [SC-200, AZ-500, AZ-900] ? Either one or more [Mandatory]

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15.0 - 20.0 years

13 - 17 Lacs

Bengaluru

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Email Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitating the transition to cloud security-managed operations. You will engage in discussions to align security strategies with organizational objectives, ensuring that all security measures are effectively integrated into the cloud environment. Your role will also require you to stay updated on the latest security trends and technologies to enhance the overall security posture of the organization. Roles & Responsibilities:-Monitor email traffic for suspicious activities.-Configure and manage email security platforms-Analyze and respond to phishing attacks, spam, and malware delivered via email-Implement and maintain email authentication protocols (SPF, DKIM, DMARC).-develop and enforce email security policies (e.g., email encryption,-Respond to email-related security incidents.-Conduct forensic analysis of email-based attacks.-Work with SOC teams during breach investigations.-Conduct phishing user training.-Automate detection and response using SOAR tools.-Analysis of Email Header and Email body analysis Professional & Technical Skills: - Email protocols:SMTP, IMAP, POP3 -DNS records:SPF, DKIM, DMARC Additional Information:- The candidate should have minimum 5 years of experience in Email Security.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

4 - 8 Lacs

Gurugram

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We are looking for a highlyskilled and experienced Microsoft Security SME/Architect to join our team. Theideal candidate will have extensive expertise with the Microsoft securitysuite, specifically Microsoft Defender for Cloud and Microsoft Defender forOffice 365. This role involves leading the configuration of endpoint securitysolutions, ensuring integration with existing infrastructure, and aligning withsecurity best practices. What you'll do: Microsoft Security Suite Expertise Serve as theSubject Matter Expert (SME) for Microsoft security suite, with specialistresponsibilities in Microsoft Defender for Cloud and Microsoft Defender forOffice 365. Lead theconfiguration, deployment, and management of endpoint security solutions usingMicrosoft Defender. Ensureintegration of Microsoft Defender solutions with existing IT infrastructure andsecurity tools. Provide expertguidance on the configuration, optimization, and maintenance of MicrosoftDefender to enhance security posture. Endpoint Security Management Lead the designand implementation of endpoint security solutions, ensuring alignment withindustry best practices and organizational security policies. Collaborate withIT and security teams to ensure the secure configuration of endpoints,including OS hardening and application of security policies. Conduct regularassessments of endpoint security configurations to identify and remediatevulnerabilities. Develop andmaintain documentation for endpoint security configurations, policies, andprocedures. Security Strategy and Architecture Understand andapply the principles of network and endpoint security, current threat andattack trends, and security best practices such as defense in depth. Work closely withsecurity teams to explain the impacts of security configurations on end userdevices and ensure alignment with overall security strategy. Develop andmaintain a comprehensive security architecture framework for endpoint security. Provide strategicrecommendations to enhance the security posture of the organization through theeffective use of Microsoft security solutions. Training and Support Provide trainingand support to IT and security teams on the use and management of MicrosoftDefender solutions. Act as a point ofescalation for complex security issues related to Microsoft Defender. Stay up-to-datewith the latest developments in Microsoft security technologies and threatlandscape. Conduct knowledgesharing sessions and workshops to disseminate security best practices withinthe organization. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance

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4.0 - 8.0 years

4 - 7 Lacs

Gurugram

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Experiencein M365 platform and Modern Work (remote work security, compliance, teamwork,insights, meeting and calling) preferred. Demonstrated knowledge of identity, authentication, security, privacy, and compliance(including the EU General Data Protection Regulation) and how they factor intocloud and hybrid solutions Shouldpossess a solid understanding of Advanced Microsoft security features such asMDE, CASB, IRM, IB, Intune Suite, Identity governance etc. Broadknowledge of and ability to explain key end-user scenarios and technicalarchitecture for communications solutions required Strongleadership to influence key technical decision makers, influencers, seniorexecutives, industry decision makers and or boards Experiencein SaaS based collaboration platforms of Microsoft 365 Experiencein Productivity and Mobility solutions of Microsoft 365 Thoroughknowledge of in Audio, Video conferencing technologies Agood understanding of the architectural principals of cloud-based platformsthat include SaaS components. Provenability to design and deliver complex solutions utilizing best practices inserver selection, virtualization design and deployment, highly redundant/highavailability server configurations Substantialprevious experience in technical roles within a systems integrationenvironment Strongunderstanding of IT industry environment and business needs Demonstrateknowledge of market, verticals, horizontals, business administration andbusiness change Abilityto lead technical design workshops with the client and Softlinestakeholders Abilityto establish and manage processes and practices through collaboration and theunderstanding of business Abilityto manage urgent and complex tasks simultaneously MS-900Microsoft 365 Fundamentals Certified or prepared to attain within 3 months ofjoining. Demonstrateinterpersonal skills with the ability to develop and maintain strongstakeholder relationships. Excellentwritten and verbal communication skills with specific ability to explaincomplex technical concepts in layman terms along with impactful presentationskills. What you ll do: Help customers make technical decisions to build tomorrows business and IT Solutionsbased on Microsoft online services and solutions. You will be the subject matter expert on your local sales team leading technicalpresentations, demonstrations, workshops, architecture design sessions,production ready pilots for the Microsoft 365 suite, with a focus on customeracquisition efforts You will own winning the technical decision for sales opportunities and usagescenarios, through tailoring your message, bringing ideas to customers,engaging with them to show our technology differentiation, and delivering proofand secure their agreement that our solutions meet the success criteria fortheir decision to adopt the M365 Platform solutions Preparetechnical insights and key scenarios required to drive the right technical andbusiness solution outcomes Meetand exceed team-level monthly, quarterly, and annual goals for net-newacquisition targets and sales pipeline, as well as operational metrics

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5.0 - 10.0 years

4 - 7 Lacs

Mumbai

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Experiencein M365 platform and Modern Work (remote work security, compliance, teamwork,insights, meeting and calling) preferred. Demonstratedknowledge of identity, authentication, security, privacy, and compliance(including the EU General Data Protection Regulation) and how they factor intocloud and hybrid solutions Shouldpossess a solid understanding of Advanced Microsoft security features such asMDE, CASB, IRM, IB, Intune Suite, Identity governance etc. Broadknowledge of and ability to explain key end-user scenarios and technicalarchitecture for communications solutions required Strongleadership to influence key technical decision makers, influencers, seniorexecutives, industry decision makers and or boards Experiencein SaaS based collaboration platforms of Microsoft 365 Experiencein Productivity and Mobility solutions of Microsoft 365 Thoroughknowledge of in Audio, Video conferencing technologies Agood understanding of the architectural principals of cloud-based platformsthat include SaaS components. Provenability to design and deliver complex solutions utilizing best practices inserver selection, virtualization design and deployment, highly redundant/highavailability server configurations Substantialprevious experience in technical roles within a systems integrationenvironment Strongunderstanding of IT industry environment and business needs Demonstrate knowledge of market, verticals, horizontals, business administration andbusiness change Abilityto lead technical design workshops with the client and Softlinestakeholders Abilityto establish and manage processes and practices through collaboration and theunderstanding of business Abilityto manage urgent and complex tasks simultaneously MS-900Microsoft 365 Fundamentals Certified or prepared to attain within 3 months ofjoining. Demonstrateinterpersonal skills with the ability to develop and maintain strongstakeholder relationships. Excellentwritten and verbal communication skills with specific ability to explaincomplex technical concepts in layman terms along with impactful presentationskills. What you ll do: Helpcustomers make technical decisions to build tomorrows business and IT Solutionsbased on Microsoft online services and solutions. Youwill be the subject matter expert on your local sales team leading technicalpresentations, demonstrations, workshops, architecture design sessions,production ready pilots for the Microsoft 365 suite, with a focus on customeracquisition efforts Youwill own winning the technical decision for sales opportunities and usagescenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and delivering proofand secure their agreement that our solutions meet the success criteria fortheir decision to adopt the M365 Platform solutions Prepare technical insights and key scenarios required to drive the right technical andbusiness solution outcomes

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3.0 - 8.0 years

5 - 9 Lacs

Pune

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Fortinet-Fortigate Firewalls, Data Network Security - Firewalls, VPN, Microsoft Email Security, Zscaler Proxy, Load Balancing. Security exposure, PA, Fortinet, WAF, Email Security, Proxy. All L2 level. 3 years of Exp in Infosec Domain. Should be able to handle Domestic and Global customers both. Key Skills: Firewalls Web Application Firewall Application Delivery Controller (Load Balancer) Virtual Private Network (VPN) Email Security Appliance Proxy Web filtering Important Note: CEH certification is Mandatory

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12.0 - 15.0 years

30 - 37 Lacs

Mumbai

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Hi, We are having an opening for Senior Domain Lead-AD/IDAM & Email Lead/Architect at our Mumbai location Job Summary : We are seeking an accomplished and strategic Senior Domain Lead to oversee enterprise email and collaboration systems , Active Directory (AD) , Identity & Access Management (IDAM) , and their security and cloud integrations . The role focuses on end-to-end management and security governance across hybrid environments, ensuring scalable, secure, and compliant digital identity and collaboration infrastructure. Areas Of Responsibility : Key Responsibilities: 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Key Responsibilities: 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Partner with SOC and Security teams to respond to identity and email-related threats or incidents. 4. Cloud Integration & Identity Governance Administer and secure cloud identity solutions across Azure, Microsoft 365, and third-party SaaS platforms. Align hybrid AD and Azure AD with cloud security frameworks and Zero Trust principles. Manage B2B/B2C identities, OAuth/SAML integrations, and conditional access policies for external partners. 5. Projects & Transformation Lead initiatives such as: Email platform migration or consolidation (e.g., from on-prem to M365), Deployment of IDAM platforms, Secure collaboration tool rollouts, Cloud-first identity transformations. Define project scope, success metrics, resource plans, and stakeholder engagement strategy. 6. Compliance, Governance & Risk Management Define and maintain governance frameworks for collaboration, identity, and directory services. Ensure alignment with compliance standards (e.g., GDPR, ISO 27001, HIPAA, SOX). Conduct periodic access reviews, admin audits, and mailbox permissions checks. Own documentation, runbooks, and policy lifecycle management. 7. Vendor & License Management Manage third-party service providers and tools across email security, cloud identity, and collaboration suites. Oversee licensing, renewals, and performance reviews. Evaluate and onboard new solutions as per evolving enterprise needs. 8. Leadership & People Management Lead a team of email, AD, cloud, and IDAM specialists. Assign responsibilities, set goals, and promote cross-skilling and upskilling. Ensure availability through structured support models, escalation procedures, and documentation. Educational Qualification : Degree or appropriate professional qualification Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator / Security Engineer Associate Certified Information Systems Security Professional (CISSP) optional but a plus ITIL Foundation / Intermediate Project Management Certification (PMP / Prince2) Experience : 12-15 Years of experience Skill (Functional & Behavioural): Technical Skills: Microsoft 365 administration: Exchange, Teams, SharePoint, Defender for O365 Hybrid AD and Azure AD, including AD Connect, GPOs, DNS, DHCP PowerShell scripting for automation and reporting Identity tools: SailPoint, Okta, Saviynt, Azure AD Premium Email security protocols: SPF, DKIM, DMARC Email filtering & security: Defender, Mimecast, Proofpoint AD security best practices and hardening (LAPS, tiering, auditing) Cloud identity and app integration (OAuth, SAML) Soft Skills: Strong leadership, communication, and cross-functional collaboration High attention to detail, especially around security and compliance Problem-solving under pressure and with complex systems Strategic thinking with a proactive mindset toward continuous improvement Pharma industry experience is an advantage.

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5.0 - 8.0 years

6 - 16 Lacs

Bengaluru, Mumbai (All Areas)

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Role & responsibilities Office 365/Exchange: Experience with O365 implementations ideally across multiple sites and geos Migration experience from Exchange, Google to Office 365 Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint,Planner, To-Do etc Good Communication skills. M365/EMS: Understand attribute management as it relates to O365 identities such as user objects, O365 Groups Active Directory knowledge M365 features deployment knowledge Enterprise mobility + security deployment experience Good understanding of Azure and Active Directory in a multi forest/domain infrastructure, including authentication and authorization principles. User account management and troubleshooting Good Communication skills. Preferred candidate profile O365, Exchange, On prem, Active Directory Perks and benefits

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1.0 - 3.0 years

3 - 4 Lacs

Kochi, Ernakulam

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As an L1 Threat Hunter, you will work closely with SOC analysts and incident responders to identify, analyze, and escalate suspicious activity using a variety of tools and threat intelligence sources.

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5.0 - 10.0 years

7 - 12 Lacs

Chennai

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Zscaler Architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security professional, you will have the opportunity to work on multiple projects that help organizations manage and mitigate risk and maximize enterprise value. In this role, ensuring it meets the business requirements and performance goals. You have to closely work with Project Architect to implement the solution as well as Create and update all supporting documentation for security solutions, Configure and optimize policies to enforce security and compliance standards, follow all security best practices while implementing security solutions. Roles & Responsibility -Create and update all supporting documentation for security solutions, Configure and optimize policies to enforce security and compliance standards.-Follow all security best practices while implementing security solutions.-Responsible for team decisions.-Engage with multiple teams and contribute on key decisions.-Provide solutions to problems for their immediate team and across multiple teams.-Develop and implement security policies and procedures.-Stay updated on the latest security trends and technologies. Professional & Technical Skills:-Design and implementation in Zscaler SASE along with NGFW (PA/Prisma Zscaler, Web Security (, Symantec), in on-prem and Cloud, End point protection, Data center migration-Experience in Zscaler SASE / Prisma Access SASE / Zscaler SASE / Netskope / Palo Alto/Cisco ASA/ Fortinet firewall / Cloudflare WAF / Email Security -Zscaler SASE cloud, Experience in designing infra security technology products (Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital experience (ZDX), deployment of Branch connector & Cloud connector, PA NGFW and Remote browser isolation-In-depth understanding on IPsec VPNs, Global Protect VPNs, Security Profiles, Firewall implementation-Good understanding on cloud providers like AWS, Azure D Basic Knowledge on Operating Systems Windows, Unix, Linux-Good design/implementation experience of infra security technologies (Panorama, PA NGFW, Prisma Cloud, Email security, Web Security, End point protection in Cloud (AWS/Azure/GCP) /On-Prem-Build, Design & configuration of various NGFW such as Palo Alto, FortiGate, Checkpoint, Cisco, Prisma Cloud with troubleshooting experience.-Hand-on experience in Azure/AWS-Design and hands on experience to skybox, fireman, Tufin Firewall rule review tool, Firewall on-boarding-Checkpoint, Cisco, Palo alto Certification, Cloud certification-Experience on Infra Security tools Assessment and security standards like (NIST, CIS, ISO HIPPA & PCI DSS)-NAC, Cisco ISE, Web security technologies as Zscaler, Symantec-Good conceptual and working knowledge around Workflow, Approval process. Additional Information:-B.E or MCA or M.Sc with Good Computer Science Background with good academic records-15 years full time education is required. The candidate should have a minimum of 7+ years of experience in Zscaler SASE Technologies. Qualifications 15 years full time education

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7.0 - 12.0 years

14 - 18 Lacs

Noida, Pune, Bengaluru

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Role : Technical Services Engineer Expert(Email Security & Exchange Online) Exp :7+years Shift : 11:30 AM to 8:30 PM IST Mode : Hybrid Job Location : Bangalore, Chennai, Hyderabad, Noida, Pune Kindly upload your CV to complete your application process: https://www.jobs.global.fujitsu.com/job/Technical-Services-Engineer-Expert%28Email-Security-&-MS-Defender-for-O365-&-EXO%29/1763-en_US/ Job Description: Occupy at least 7+years of experience in Exchange Online & defender for O365. Must possess strong technical knowledge of Email security Have exposure on office 365 and Email security feature. Strong experience on Advanced Threat Protection as Spoofing, Phishing, Malware preventions. Strong understanding of email delivery architecture, email gateway and DNS technologies. Strong understanding of SMTP, Mail relay services. Experience with email security solutions in large, distributed environments. Experience working with email threat prevention platforms in complex email delivery systems. In depth knowledge of MX, DMARC, DKIM, and SPF is mandatory Strong knowledge on Cloud based Email Filtering Services. Basic Cloud architecture experience. In depth knowledge of email messaging systems system administration in email gateways. Real-time Malware detection, remediation, and quarantine. Accountable for setting a standardized framework (tags, policies, configuration settings, etc.) Basic knowledge on DNS reputation policy handling. Check for periodically reports & take necessary action. Inspection Email Header and configuration and troubleshooting. Configuring and creating workflows on email security Platform. Make this pointer wise.

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7.0 - 12.0 years

9 - 14 Lacs

Gurugram

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Exchange Server Good to have skills : Microsoft 365 Minimum 7.5 year(s) of experience is required Educational Qualification : College B Tech degree preferred Key Responsibilities :Responsible for Email and O365 environment -Creating architectural standards-Instituting solution-testing-Defining solutions -Deal with the Final level of escalation Technical Experience :-Strong technical experience with SMTP, Exchange / Office 365-Proofpoint Enterprise Protection Experience with TAP-O365 PowerShell and Graph API experience -Familiarity with Email Authentication services like SPF, DKIM, DMARC, and DNS record usage for email services Professional Attributes :Ability to work in geographically dispersed teams Educational Qualification:-College B Tech degree preferred Additional Info :-Some nights-weekends for changes done off-hours-few off-hours conference calls with colleagues Qualifications College B Tech degree preferred

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Zscaler Architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security professional, you will have the opportunity to work on multiple projects that help organizations manage and mitigate risk and maximize enterprise value. In this role, ensuring it meets the business requirements and performance goals. You have to closely work with Project Architect to implement the solution as well as Create and update all supporting documentation for security solutions, Configure and optimize policies to enforce security and compliance standards, follow all security best practices while implementing security solutions. Roles & Responsibility -Create and update all supporting documentation for security solutions, Configure and optimize policies to enforce security and compliance standards.-Follow all security best practices while implementing security solutions.-Responsible for team decisions.-Engage with multiple teams and contribute on key decisions.-Provide solutions to problems for their immediate team and across multiple teams.-Develop and implement security policies and procedures.-Stay updated on the latest security trends and technologies. Professional & Technical Skills:-Design and implementation in Zscaler SASE along with NGFW (PA/Prisma Zscaler, Web Security (, Symantec), in on-prem and Cloud, End point protection, Data center migration-Experience in Zscaler SASE / Prisma Access SASE / Zscaler SASE / Netskope / Palo Alto/Cisco ASA/ Fortinet firewall / Cloudflare WAF / Email Security -Zscaler SASE cloud, Experience in designing infra security technology products (Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital experience (ZDX), deployment of Branch connector & Cloud connector, PA NGFW and Remote browser isolation-In-depth understanding on IPsec VPNs, Global Protect VPNs, Security Profiles, Firewall implementation-Good understanding on cloud providers like AWS, Azure D Basic Knowledge on Operating Systems Windows, Unix, Linux-Good design/implementation experience of infra security technologies (Panorama, PA NGFW, Prisma Cloud, Email security, Web Security, End point protection in Cloud (AWS/Azure/GCP) /On-Prem-Build, Design & configuration of various NGFW such as Palo Alto, FortiGate, Checkpoint, Cisco, Prisma Cloud with troubleshooting experience.-Hand-on experience in Azure/AWS-Design and hands on experience to skybox, fireman, Tufin Firewall rule review tool, Firewall on-boarding-Checkpoint, Cisco, Palo alto Certification, Cloud certification-Experience on Infra Security tools Assessment and security standards like (NIST, CIS, ISO HIPPA & PCI DSS)-NAC, Cisco ISE, Web security technologies as Zscaler, Symantec-Good conceptual and working knowledge around Workflow, Approval process. Additional Information:-B.E or MCA or M.Sc with Good Computer Science Background with good academic records-15 years full time education is required. The candidate should have a minimum of 7+ years of experience in Zscaler SASE Technologies. Qualifications 15 years full time education

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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The Endpoint Security role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Endpoint Security domain.

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3.0 - 8.0 years

11 - 15 Lacs

Gurugram

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Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Email Security Good to have skills : Microsoft 365 Security & ComplianceMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating production and non-production cloud environments using the proper software tools. Your role involves deploying the automation pipeline and automating environment creation and configuration. Roles & Responsibilities:-Deploy and manage Proofpoint Email Security solutions to protect against phishing, malware, and other email threats.-Assist in configuring security policies tailored to individual user needs.-Configure recipient verification processes to ensure the authenticity of email communications.-Manage whitelisting and blacklisting of domains, IP addresses, and email addresses to strengthen security.-Develop and modify security rules based on service requests to address specific threats.-Analyze and refine quarantine policies to enhance threat detection and email filtering.-Diagnose and resolve inbound/outbound email delays and routing issues for seamless communication.-Categorize emails for whitelisting and blacklisting to maintain a secure email environment.-Continuously monitor and analyze email traffic to detect and mitigate potential threats.-Collaborate with Registration, DNS, and M365 teams to integrate new or acquired domains into the existing setup.-Configure external email banners and manage exceptions for vendors/partners.-Expertise in creating and modifying Regular Expressions based on security requirements.-Understand URL rewriting scenarios and manage exceptions as needed.-Hands-on experience in diagnosing and resolving URL isolation issues.-Define and implement email security policies to ensure compliance and protect sensitive data.-Conduct training sessions to educate employees on email security best practices and risk mitigation.-Experience in managing security awareness training platforms and initiate related training and take initiative to train users via email or assigning new training on ongoing threats.-Work closely with relevant teams to integrate email security measures with broader security strategies.-Generate reports on security incidents, trends, and the effectiveness of implemented measures.-Stay updated on emerging email security threats and recommend improvements to strengthen the security posture.-Deep understanding of SPF, DKIM, DMARC, and hands-on expertise with EFD to enhance domain security against phishing and malware threats.- Hands on Experience in TAP, TRAP, CTR, PhishAlarm, Email DLP- Experience in Proofpoint IMD for the protection from Phish, Malware, Spam etc. Professional & Technical Skills: - Must To Have Skills: Proficiency in Email Security.- Good To Have Skills: Experience with Microsoft 365 Security & Compliance.- Strong understanding of cloud security principles.- Knowledge of email security protocols and encryption methods.- Experience in configuring and managing email security solutions.- Ability to analyze and respond to email security incidents. Additional Information:- The candidate should have a minimum of 3 years of experience in Email Security.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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8.0 - 13.0 years

13 - 17 Lacs

Gurugram

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Architecture Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security professional, you will have the opportunity to work on multiple projects that help organizations manage and mitigate risk and maximize enterprise value. In this role, ensuring it meets the business requirements and performance goals. You have to closely work with Project Architect to implement the solution as well as Create and update all supporting documentation for security solutions, Configure and optimize policies to enforce security and compliance standards, follow all security best practices while implementing security solutions. Roles & Responsibility -Create and update all supporting documentation for security solutions, Configure and optimize policies to enforce security and compliance standards.-Follow all security best practices while implementing security solutions.-Responsible for team decisions.-Engage with multiple teams and contribute on key decisions.-Provide solutions to problems for their immediate team and across multiple teams.-Develop and implement security policies and procedures.-Stay updated on the latest security trends and technologies. Professional & Technical Skills: -Design and implementation in Zscaler SASE along with NGFW (PA/Prisma / Zscaler) Web Security (, Symantec), in on-prem and Cloud, End point protection, Data center migrationExperience in Zscaler SASE / Prisma Access SASE / Zscaler SASE / Netskope / Palo Alto/Cisco ASA/ Fortinet firewall / Cloudflare WAF / Email Security-Zscaler SASE cloud-Experience in designing infra security technology products (Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital experience (ZDX), deployment of Branch connector & Cloud connector, Remote browser isolation.-In-depth understanding on IPsec VPNs, Global Protect VPNs, Security Profiles, Firewall implementation-Good understanding on cloud providers like AWS, Azure D Basic Knowledge on Operating Systems Windows, Unix, Linux-Build, Design & configuration of various NGFW such as Palo Alto, FortiGate, Checkpoint, Cisco, Prisma Cloud.-Hand-on experience in Azure/AWS-Good Hands-on experience and troubleshooting experience in NGFW such as Palo Alto, Prisma, FortiGate, Checkpoint, Cisco.-Design and hands on experience to skybox, firemon, Tufin Firewall rule review tool, Firewall on-boarding-Checkpoint, Cisco, Palo alto Certification, Cloud certification-Experience on Infra Security tools Assessment and security standards like (NIST, CIS, ISO HIPPA & PCI DSS)NAC, Cisco ISE, Web security technologies as Zscaler, SymantecGood conceptual and working knowledge around Workflow, Approval process. Additional Information:-B.E or MCA or M.Sc with Good Computer Science Background with good academic records-15 years full time education is required.- The candidate should have a minimum of 9 years of experience in SASE Tecnologies. Qualification 15 years full time education

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8.0 - 13.0 years

13 - 17 Lacs

Bengaluru

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead for Proofpoint Implementation, you will spearhead the end-to-end delivery of Proofpoint solutions across enterprise environments. You will lead technical planning, solution design, and hands-on implementation of email security controls, ensuring seamless integration with client infrastructure. This role demands close collaboration with cross-functional teams and stakeholders to drive the successful execution of build-phase activities aligned with cybersecurity goals. Roles & Responsibilities:-Serve as the Subject Matter Expert (SME) for Proofpoint architecture and implementation.-Drive end-to-end delivery of Proofpoint deployment projects, from requirements gathering to go-live.-Collaborate with solution architects and engineering teams to define and validate implementation blueprints.-Lead design sessions and actively contribute to solution architecture decisions.-Ensure configurations align with security and compliance standards.-Guide and mentor junior engineers on deployment best practices.-Prepare implementation documents, HLD/LLDs, and provide input into transition plans for support handoff.-Track project milestones, identify risks, and implement mitigation strategies to meet delivery timelines. Professional & Technical Skills: -Experience in Proofpoint solution delivery.-Experience with modules such as TAP, TRAP, Email protection, and Threat Response is preferred. Additional Information:- The candidate should have minimum 7.5 years of experience- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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8.0 - 13.0 years

13 - 15 Lacs

Noida, Gurugram, Delhi / NCR

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(DDoS), Network next-generation Firewall, SSL Offloader, (NIPS), (APT), (WAF), Antivirus tools, (EDR), Server security solution, Vulnerability Assessment tools, Incident Handling, Forensic Analysis, (VAPT), SIEM, Patch Management etc.

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5.0 - 10.0 years

13 - 18 Lacs

Mumbai

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Meet the Team You will be part of an outstanding technical pre-sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Ciscos Security Portfolio and focusing on protecting Customer Application Environments across on-prem and cloud platforms. Our mission is to democratize security by making it easy and effective for everyone. Your Impact As a key player in the team, you will have the opportunity to influence the security landscape by crafting tailored solutions that address specific customer needs. This role offers the excitement of working with cutting-edge technology and the fulfillment of building long-lasting relationships with customers. You will: Provide guidance and assist account teams in building solutions to address specific customer security needs. Understand business requirements and translate them into technical solutions. Create, present, and document technical solutions to customers, partners, and prospects. Lead technical consulting and upper-level management presentations. Drive major account opportunities while enabling local account teams to maintain long-term ownership. Minimum Qualifications Minimum of 5 years of technical sales or pre-sales experience with 2+ years in Security specialization (Email Security, IDS/IPS, AV, Firewall, Advanced Malware Protection). Bachelor's degree in Cybersecurity, Computer Science, or a related field. Proven track record of successful quota achievement. Strong knowledge of cybersecurity concepts, technologies, and best practices. Industry certifications such as CISSP, CISM, or CCSP are preferred.. Preferred Qualifications Excellent presentation and interpersonal skills. Commercial awareness and strong communication skills. Highly motivated self-starter who excels without day-to-day management. Experience with Cisco security technologies and programming languages such as UNIX shell, Perl, or C. Willingness to travel and work from a home office.

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1.0 - 2.0 years

1 - 4 Lacs

Mumbai, Navi Mumbai

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Role & responsibilities Deploy, configure, and manage endpoint protection solutions (e.g., EDR, antivirus, DLP). Monitor and respond to endpoint security alerts and events. Conduct regular endpoint vulnerability scans and assist in remediation efforts. Support incident response activities involving compromised endpoints. Analyze security incidents and recommend improvements to reduce risk. Collaborate with IT teams to ensure secure system configurations and patch management. Document processes, procedures, and security incidents. Assist in compliance efforts related to endpoint security. Keep up to date with the latest security threats and trends impacting endpoint devices.

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5.0 - 9.0 years

3 - 7 Lacs

Nagpur, Akola, Amravati

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Role & responsibilities - Lead Engineer - Email gateway Reports to Senior Manager/Architect location) University degree in the field of computer science or IT. This role involves acting as primary point of contact for operational tickets resolution, enhancing, email security measures and providing document support. Experience/Qualifications * The ideal candidate will have a strong background in email security and vendor collaboration. * Must possess patching experience as well as upgrade and update and implementation of email gateways * Mandatory skills are Email authentication spf, dkim. dmarc also should be aware of spam, phishing, spoofing * Should possess basic networking and dns records knowledge Act as a primary point of contact for resolving operational tickets related to Trend micro email gateway which specifically includes ddei and imsva Daily monitoring reports for services, resource optimization, patching and Responsibilities upgrade activity. Rca preparation for mail flow issues Provide full email analysis for spam, spoofing,phishing, malware etc. Manage and maintaining server resources for email gateway Preferred candidate profile - Mandatory skills are Email authentication spf, dkim.dmarc also should be aware of spam, phishing, spoofing Must possess patching experience as well as upgrade and update and implementation of email gateways Rca preparation for mail flow issues

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