Manager: Endpoint & Identity Security Solutions

Role Overview:

Active Directory Security, IAM/PAM,

This is a hands-on leadership role, managing multiple customer projects and ensuring high-quality service delivery aligned with cybersecurity best practices and compliance frameworks.

Key Responsibilities:

• Lead a team of engineers delivering and supporting endpoint and identity security solutions across multiple customer environments.( min 4-5 Years in team management 4-5 people)
• Drive deployment, configuration, and optimization of solutions including

  DLP, EDR/XDR, Encryption, Active Directory Security, IAM/PAM, DNS Security,

  and Windows Server Hardening. (Self deployment or by the team- someone from service delivery or OEM ; Internal IT team management)
• Oversee implementation and support of DLP (Forcepoint, Symantec, McAfee, Microsoft Purview) and EDR/XDR (CrowdStrike, SentinelOne, Microsoft Defender, Trend Micro).
• Ensure compliance with corporate and regulatory frameworks (ISO 27001, NIST, Zero
• Develop standard operating procedures (SOPs), configuration baselines, and documentation for deployed solutions. Must
• Coordinate with OEMs and partners for escalations, patches, updates, and certification renewals.
• Conduct technical assessments and remediation activities for endpoint and identity security systems.
• Ensure high-quality project delivery and customer satisfaction through strong technical governance.

Qualifications & Skills:

• Bachelors degree in Computer Science, IT, or related field (Masters preferred).
• 812 years of experience in IT/security implementation and support, including at least 3 years in team leadership or managerial capacity.
• Strong hands-on experience with DLP (Forcepoint, Symantec, Microsoft, McAfee), EDR/XDR (CrowdStrike, SentinelOne, Defender, Trend Micro), Encryption, and Active Directory Hardening.
• Practical expertise in IAM/PAM (CyberArk, Okta, Azure AD, BeyondTrust) and DNS security solutions.
• Deep understanding of Windows Server Security, endpoint hardening, and patch management.
• Knowledge of Zero Trust, NIST, and ISO 27001 frameworks.
• Strong analytical, troubleshooting, and documentation skills.
• Experience working with MSSP or IT service delivery environments preferred.
• Relevant certifications such as CEH, Microsoft Security Administrator, CrowdStrike CCFA, CyberArk Defender, or Forcepoint DLP Specialist will be an advantage.

Behavioral Competencies:

• Strong leadership and mentoring skills.
• Excellent communication, coordination, and presentation abilities.
• Customer-centric approach with accountability for delivery quality.
• Analytical, process-driven, and proactive mindset.
• Ability to manage multiple complex projects simultaneously.