Technical Engineer - L2 (Zscaler)

4 - 9 years

8 - 14 Lacs

Posted:4 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

We are looking for candidates who have hands-on experience in Zscaler (ZIA & ZPA)

Key Responsibilities:

  • Manage, configure, and troubleshoot

    Zscaler ZIA & ZPA

    environments.
  • Perform

    L2 level root-cause analysis

    and resolve escalated incidents & service requests.
  • Work on

    policy creation, URL filtering, SSL inspection rules

    , and access controls.
  • Monitor & analyze

    user logs, traffic flow

    , and provide resolution for performance or connectivity issues.
  • Troubleshoot

    Zscaler Client Connector (ZCC)

    issues across user devices.
  • Handle

    PAC file

    and

    Location / Firewall-based routing

    configurations.
  • Maintain and troubleshoot

    App Connectors

    and ensure availability for ZPA access.
  • Work on

    GRE/IPsec Tunnel (Tunnel 2.0)

    related issues between branches and Zscaler cloud.
  • Work closely with internal security, infrastructure, and network teams to ensure smooth operations.
  • Create documentation and share knowledge with junior engineers where required.

Required Skills & Knowledge:

  • Strong hands-on experience in

    Zscaler ZIA & ZPA

    platform.
  • Good understanding of

    Proxy, PAC files, Certificate chain & SSL inspection

    concepts.
  • Knowledge of

    TCP/IP, DNS, HTTP/HTTPS, Routing & Switching

    fundamentals.
  • Experience with

    Firewall / VPN

    and Cloud-based security platforms.
  • Ability to analyze

    Zscaler logs & security events

    .
  • Good communication and problem-solving skills.
  • Zscaler Certifications (ZCCP / ZCE)

    would be an added advantage.

Preferred Background:

  • Candidates working in

    Network Security / SOC / NOC

    with Zscaler support experience.
  • Hands-on exposure in handling

    end-user and enterprise-level

    support tickets.

If interested, please share your updated profile

Regards,

HR Team

Hitachi Systems India

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Hitachi Systems logo
Hitachi Systems

Information Technology

Tokyo

RecommendedJobs for You

kolkata, hyderabad, pune, chennai, bengaluru, delhi / ncr

hyderabad, chennai, bengaluru