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0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Lucknow, Jaipur
Work from Office
Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 15 Days accommodation Interview mode - Virtual Himanshu- 9521247651
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Handle international chat process, email support, and email processing tasks with expertise. Provide exceptional customer service through effective communication skills (verbal & written). Work on multiple processes such as chat mapping, chat process, and non-voice process. Demonstrate strong problem-solving abilities to resolve complex issues efficiently. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-5 years of experience in BPO industry or similar field. Excellent English language proficiency for clear communication with clients worldwide. Strong understanding of International Chat Process, Email Support, and Email Processing concepts. Ability to work flexible shifts including rotational shifts if required.
Posted 1 month ago
1.0 - 6.0 years
3 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Hiring For Customer service (Email) Experience - Minimum 1 year of Email drafting in BFSI domain Shift- Day shift 5 working days Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Kanchan 9691001643 Required Candidate profile 1 year of experience preferred in Email drafting in BFSI domain Excellent English communication required
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Process: Zee5 Chats & Email - Min HSC candidates can apply - Candidate should be able to read, write and Speak Good/excellent English - Salary up to 20,000 In-hand Male Candidates Candidate should be ok with the Night shift (5:00 TO 2:00 AM) Required Candidate profile - Immediate Joiner - 1 Rotational Week off - Up to 20,000 in hand (Salary will be closed on the basis of the candidate’s skillset and previous package) More Detail Call:-HR Rohan:- 8177871758
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Noida, Greater Noida
Work from Office
Role & responsibilities Handle inbound and outbound calls, emails, and chat inquiries, addressing customer queries, concerns, and requests in a professional and timely manner. Actively listen to customers, identify pain points, and provide efficient resolutions to enhance customer satisfaction. Document customer interactions, including details of the inquiry, issue, and resolution process, in the CRM system. Maintain high-quality service standards while meeting performance metrics such as response time, customer satisfaction (CSAT), first call resolution (FCR), and adherence to schedules. Ensure compliance with company policies, industry regulations, and confidentiality agreements. Work collaboratively with team members to achieve team goals and ensure smooth escalation of issues when required. Participate in team meetings and contribute ideas for process improvements and customer service enhancement. Stay up-to-date with product and service knowledge to provide accurate and relevant information to customers. Adapt to shifting priorities and handle multiple tasks simultaneously in a fast-paced environment. Manage time effectively to ensure timely responses and resolutions across all communication channels. Other info:- * Skill Set: B2 level communication * Process Type: Email Support * Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) * Week Offs: Rotational * Cab Facility: One-sided cab during odd hours (window: 7 PM 6 AM) Location- Noida Sector 63 5 Days Working 2 days off Excellent communication skills For more info - Harpreet.kaur@nlbtech.in
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Walk-in Drive , We are Hiring for Multiple Insurance Process Walkin Drive Today ( 28th May 2025) at 11:00am to 3:30pm. 1) Australian Dayshift P&C Insurance Process 2) Australian Dayshift Motor Insurance Process 3) UK Life & Pension ( Salary 4LPA to 5LPA) (End to End) Claims Process of any type 1)Medical summarization Process 2) Marine Insurance 3) Lability Insurance Any Other Insurance Experience Salary Range : 5:00 Lacs to 8:50 Lacs Non Insurance Openings Hirings are for Blended and Chat Process for many Domains. US HealthCare Travel Process Utility Process Telecom Process Easy Selection and Spot Offer , Only 2 Rounds of Interview and offer *Immediate Joiner or Serving Notice Period are Eligible to Apply * mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Call Pranaya: 7391077624 Call Shafakat 7391077623. Call Prit: 9623462176 Regards Dipika Whatsapp Call Only 9623462146 8888850831
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues efficiently and with empathy Document interactions and transactions, recording details of inquiries, complaints, and actions taken Follow up with customers to ensure their issues are resolved to satisfaction Escalate unresolved or complex issues to appropriate departments or supervisors Maintain up-to-date knowledge of company products, services, and procedures Meet or exceed individual and team performance targets
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Dear Candidate, Greetings from Shaadi.com Urgent Opening in Shaadi.com - At Andheri - Sakinaka Position: CRM - Customer Service (Blended) Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer emails and chat inquiries in a timely manner Resolve customer issues and complaints with empathy and efficiency Maintain detailed and accurate customer records Collaborate with internal teams to resolve complex issues Follow company protocols and procedures to ensure compliance Provide feedback to improve customer service processes Requirement: High school diploma or equivalent Male Candidate Preffered Minimum 1 year of experience in a customer service role Excellent verbal and written communication skills Strong problem-solving abilities Ability to multitask and manage time effectively Proficiency in using CRM software and basic computer applications Shifts: 2 Rotational Week Offs & Rotational Shifts. Age Range: 24 - 30 years Interview Address & Job Location: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka, Andheri East, Mumbai (Behind Piknik hotel). Interview Time: 11 AM to 5 PM Contact Person: HR Snehal 9137159780
Posted 1 month ago
0.0 - 3.0 years
2 - 6 Lacs
Pune
Work from Office
Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings- US Shift|Management Level- Analyst| Travel Requirements - NA : As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Noida, New Delhi
Work from Office
Hi Jobseekers, Greetings from Recoup Info! Are you looking for Chat Process Openings? We are Hiring for Multinational BPO in Noida location for chat process. Location - Noida. Profile - Customer Service Executive Process - Chat Process Working - 6 days Shifts - Rotational Salary -For Fresher - 18k ctc. For Experienc - Up to 23k ctc. Note - Kindly go through with the job description carefully before applying. Roles and Responsibilities Handle customer queries via chat support, ensuring timely resolution of issues. Provide accurate and effective solutions to customers through email process or blended process. Maintain a high level of professionalism in communication with customers, adhering to company standards. Collaborate with team members to achieve process goals and objectives. Meet performance targets set by the organization. Desired Candidate Profile 0-3 years of experience in BPO/Call Centre environment or related field. Excellent communication skills for handling international clients (English language proficiency) Ability to work on non-voice processes such as email processing or chat support. Strong problem-solving skills for resolving customer complaints efficiently. If you are interested connect with me on mentioned number below- Durgendra - 8090893338 Saima - 8090893339 Best Regards, Durgendra Gautam HR Exeutive Recoup Info.
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
We are seeking confident individuals with exceptional communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently. Share CV on WhatsApp @ HR Srishti 8864812637
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Mumbai
Work from Office
For the role of Email blended process with international clients. Below are the requirements for the candidates: - Minimum 1 year of Experience in international calling background. - Good email etiquette. - Good English command. - Should be okay with rotational shifts. - Male Candidates only.
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
- Process: Zee5 - Email, Chat and Voice - Min HSC or Graduate candidates can apply - Candidate should be able to read, write and Speak Good/excellent English - Salary up to 20k - Only male candidate is preffred - 1 Rotational Week off Required Candidate profile Qualification: HSC pass Location: Malad West, Mumbai 400064 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) *HR Rohan:- 8177871758* Perks and benefits Compititive salary with Lucrative Incentives
Posted 1 month ago
2.0 - 7.0 years
3 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Job Title: Customer Support Associate Premium Backend Process Location: Noida Job Description: Tech Mahindra is hiring skilled professionals for its Premium Backend Process at Noida. We are looking for male candidates with excellent communication skills and relevant experience to join our dynamic team. Key Responsibilities: Handle customer queries email channels professionally and efficiently. Provide high-quality support to ensure customer satisfaction. Maintain records of interactions and follow standard operating procedures. Collaborate with the team to optimize service delivery. Requirements: Gender: Male candidates only Education: Graduate (Mandatory) Experience: Minimum 2 years overall in customer service (voice or email) Communication: Excellent English-speaking skills Work Schedule: 5-day workweek with rotational shifts/night shifts Week Offs: 2 rotational weekly offs Cab Facility: Not available Salary: Up to 3.7 LPA How to apply : Please share your resume on below mentioned contact details : HR Akhil : 9717663280 HR Sony : 8447608912
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
Gurugram
Work from Office
Interested candidates can share their CV to Saumya Chaudhary on 9289546161 or can mail on saumyachaudhary@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA Interview Mode - Face2Face What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. Languages Needed: Telugu, Marathi, Kannada, Bengali, Odia, Gujarati, Hindi, English Desired Skills and Experience Fresher or Experience Ability to communicate effectively Hindi & English language. Basic computer skills.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining walk In Interview Call : HR Divyanshi@ 9972832623 (Call or whatsapp ) NO CHARGES APPLIED
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Customer Service Process Specialist Respond to customer inquiries via phone, email, and chat in a timely and professional manner. High school diploma or equivalent; college degree preferred. For faster response WHATSAPP cv to HR 79827 39499
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Hiring For Sutherland! Role & responsibilities Currently we are hiring for International Non Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * EXPERIENCED CAN APPLY *GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Contact no: 7416270242 Name: Hajera.
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Guwahati, Siliguri, Jamshedpur
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Kharagpur, Bhubaneswar, Durgapur
Work from Office
We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)
Posted 1 month ago
0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9997196123,7678572840, 8882138273 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 7678572840, 8882138273 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM)
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Role Salary: upto 40k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call sana 7506864285
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Mangaluru, Bangalore Rural, Bengaluru
Work from Office
Role & responsibilities International Premium Chat Process Excellent English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Sales (Upselling and cross selling) Preferred candidate profile Minimum 1 year of (BPO) experience Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Excellent English Communication Excellent typing skills Comfortable for Rotational shifts
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills are mandatory Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
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