1016 Email Process Jobs - Page 28

Hiring for email and chat process Minimum qualification is 12th pass Salary will be 2.65 LPA to 5 LPA depending on Expereince whatsapp CV now to schedule interview HR 79827 39499

Customer Interaction : Manage inbound and outbound customer queries via phone, email, and chat, ensuring timely and accurate responses. Order Management : Assist customers with placing, modifying, or cancelling orders, and provide updates on delivery status. Issue Resolution : Address and resolve customer complaints, concerns, and feedback promptly and professionally. Collaboration : Work closely with internal teams, including operations and logistics, to ensure smooth order fulfilment and customer satisfaction. Data Management : Maintain accurate and up-to-date customer records in the system, ensuring data integrity and confidentiality. Feedback Collection : Gather customer feedback to identify areas for service improvement and contribute to quality enhancement initiatives. Performance Metrics : Meet or exceed performance targets related to response time, resolution time, customer satisfaction, and quality assurance

Great opportunity For Freshers - Customer Support Don't Miss it !! HR SPOC - Priyanka N Position: Customer Support Associate Category: International Non-voice Process Industry: ITES/BPO We are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience. This is a great oppurtunity to build your career in a dynamic and supportive environment. Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - OnlyArts & Science UG Graduates from 2019 to 2024 can apply (No arrears) - PG Graduates & BE/B.Tech Graduates are not eligible. Work Schedule & Location: - Shift: Flexible to work in night shift & Rotational Shift - Work Mode : Work From Office - Job Location : Navallur, Chennai - Cab Boundary Limit - One Way Upto 30kms. Direct Walk-in: - Walk - in Time: 10:30 AM - 1PM - Walk - in Date: Monday to Friday Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Note: Bring you Resume, Pan card Or Aadhar card (original and Xerox) & Transfer certificate Mandatory (original) Contact Person: HR Recruiter - Priyanka N / 9884022260 Interested candidates share your resume to priyanka.narayanamoorthy@firstsource.com Mention reference name in Priyanka HR top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or priyanka.narayanamoorthy@firstsource.com

Urgent Hiring For Customer service (Email) Experience - Min 1 year of Email drafting in BFSI domain or min. 2 yrs of Email exp in any domain Shift- Day shift 5 working days Immediate joiners preferred Package - 3 LPA -3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email drafting in BFSI domain Or 2 yrs of Email exp in any domain Excellent English communication required

Handling Customer queries International Voice and Non voice Process 5.5 days working Rotational shifts Cab facility available Contact HR Abhishek @9639871135 Required Candidate profile Fresher/Experience both can apply Graduate / Undergraduate Excellent communication Immediate joiners Perks and benefits Cab Facility Rotational Week off Incentives

We are Hiring for a Pilot Process for a UK Rotational Shifts for Webchat Process and Blended Process !!!Easy Selection and Spot Offer!!! Salary upto 5.5 Lacs + Incentives Call Sukhjit : 7391077621. Praveen: 7391077622.

Job Title: Customer Advisor (Blended Process) Location: Gurgaon Working Days : 5.5 Days/Week Experience: 15 years (customizable based on requirement) Shift Timings - Rotational Shift (Night Or Day) About the Role: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Gurgaon. This is a blended role (voice + non-voice) that requires excellent communication skills, problem-solving ability, and a strong customer-first mindset. The ideal candidate will be stable, dependable, and enthusiastic about enhancing customer satisfaction. Key Responsibilities: Handle customer queries and concerns via calls, emails, and chats in a professional and timely manner. Provide accurate information regarding our products and services to customers. Log and maintain customer interactions and issues using the CRM tool. Resolve product or service-related problems by clarifying complaints, determining root causes, and following up to ensure resolution. Coordinate with internal teams and external stakeholders (brands/corporates) to ensure smooth execution of events or activations. Maintain a high level of customer satisfaction through efficient service delivery. Required Skills & Qualifications: Strong command over English (both written and verbal). Prior experience in customer support (voice/non-voice) preferred. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of CRM tools is a plus. Graduation in any stream.

Hiring for non voice process Salary - 21k in-hand + incentive 5 days working with any 2 week off Rotational shift Required Candidate profile Graduation Compulsory for this. ok with night shift then only apply Perks and benefits plus up to 5000 per month Performance Incentives.

Greetings from Scorelabs Inc! We are looking for enthusiastic and detail-oriented individuals to join our team as Non-Voice Process Executives This role involves back-end operations, data entry, email/chat support, & other non-verbal communication Required Candidate profile Minimum Graduation or 10+2 Handle customer queries via email, chat Flexible to work in Voice and Chat Process. Willing to work in Night Shifts / Rotational Shifts. Call Hr Suvarna - 9502739374

We are Hiring for International BPO Customer Service - Voice / Chat Blended / Travel Process / Technical Process Salary up to 6 lpa Location - Gurgaon 5 Days Working Rotational Shift Cab Required Candidate profile Graduate / U.G Fresher & Expeirenced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8360251609 HR Anjali - 8290468925

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring No sales, No Target, Salary up to 19000 Call Hr Zeba 7304275215

Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call umair 9892872209

Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp Grad fresher can also apply Excellent communication skills call salma 8097951198

Solving Customer queries Excellent Communications Required Both Freshers & Experienced can apply Salary Upto 2.8 LPA Immediate joining 5 days working Rotational Shifts & Weekoffs Work From Office Interested candidates can Call/Whatsapp @ 6375830010 Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply Perks and benefits Both Side Cabs Good Incentives

Alldigi tech is hiring for International Non-Voice Kindly, Walk-In directly to below address Openings :100 Interview Timings: 12Pm to 4pm Address: https://maps.app.goo.gl/Kpzo23eE9cSwwVNT6 - Alldigi tech velachery - Near by Vijayanagar Busstand Salary: INR 2.25 LPA - INR 3.25 LPA To Meet : Litto HR Eligibility Criteria: Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Good English Communication. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Graduate year 2025 can also apply Shift & Cab: Shift Timings 5:30PM to 10:30AM (Total 9:30hours fixed by the Operations) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Roles and Responsibilities: Handling customers query and request for the services Understand customer requirement and provide the best customer service experience Corporate Address: Alldigi Tech, 46B, Velachery Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop.

Hiring for Multiple Insurance Process Drive at 11:00am to 6:30pm. 2 Rounds of interview and Offer Any Graduate fresher / or 1 yr of exp. Immediate Joiner or 15 days notice can apply 1) Australian Dayshift P&C Insurance Process 2) Australian Dayshift Motor Insurance Process 3) UK Life & Pension ( Salary 4LPA to 5LPA) (End to End) Claims Process of any type 1)Medical summarization Process 2) Marine Insurance 3) Lability Insurance Any Other Insurance Experience Salary Range : 5:00 Lacs to 8:50 Lacs Non Insurance Openings Hirings are for Blended and Chat Process for many Domains. US HealthCare Travel Process Utility Process Telecom Process Easy Selection and Spot Offer , Only 2 Rounds of Interview and offer *Immediate Joiner or Serving Notice Period are Eligible to Apply * mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Call Pranaya: 7391077624 Call Shafakat 7391077623. Call Prit: 9623462176 Regards Dipika Whatsapp Call Only 9623462146 8888850831

Roles and Responsibilities - Verify data and make the correction. Process Pension form or salary forms Process payment on the system Review and verify the entries Give the regular Detail of payments Transfer data from excel and PDF formats to system. Maintain the Confidential records Inbox Management Understanding the queries of the clients and resolving the same through emails Process loan application forms Verify data and make the correction. Verify KYC documents Review and verify the entries Online forms processing Maintain the Confidential records Liasoning with client Supervising the team and take care of client deliverables Query resolution Preparation of timely MIS report s. Job Location - Mubai and Kalyan. Candidate Profile - Knowledge as a Computer Operator, Back office operation and Internet Browsing Freshers and minimum 6 months of any corporate experience Able to write and read English. Analytical & Logical thoughts process Knowledge of Excel Skills Required - Good communication skills. Ability to work under pressure. Interpersonal Skills. Typing Speed 30 wpm

Solving customer queries over calls and chats International Process Salary Upto 3.6 LPA 5 days working Rotational Shifts & Weekoffs Cabs provided Interested Candidates can Whatsapp @ 9330683705

Solving Customer queries Excellent Communications Required Both Freshers & Experienced can apply Salary Upto 3.42 LPA 5 days working Rotational Shifts Day shifts for females Location - Chandivali & Airoli Candidates can Call/Whatsapp @ 6375830010 Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply Perks and benefits Both Side Cabs Good Incentives

We are hiring for backend process Eligibility ;-Undergraduate with 6 months banking exp or banking knowledge Salary - 25,600 inhand + incentives 5 days working with any 2 week off One way cab facility available HR Arti 9522754537

Hello Jobseekers, Greetings from Shiningstars! We are excited to announce new opportunities at our Noida office. If you're looking to build your career with a dynamic and growing team, we would love to hear from you! 1. Non-Voice Process (Chat Process / Backend) Location: Noida Eligibility: Open to Freshers and Experienced candidates Undergraduates and Graduates can apply Excellent communication skills in English are essential Compensation: Salary: Up to 23,000 CTC Quarterly Bonus: Up to 3,000 2. Operations Executive Location: Noida Eligibility: Graduates only Minimum 6 months of experience in the insurance industry is mandatory Compensation: Salary Range: 24,000 32,000 (based on experience) Lucrative Incentives Excellent career growth opportunities within a supportive and energetic team 3. Part-Time Non-Voice Process Location: Noida Eligibility: Open to Freshers and Experienced candidates Undergraduates and Graduates may apply Flexible part-time work schedule Compensation: Salary: Up to 14,000 CTC How to Apply: If youre interested in either of these opportunities, please share your details with: Tamanna: +91 73550 13912 Fouzia: +91 95699 02470 We look forward to helping you take the next step in your career! Best regards, Tamanna Akhtar Senior Executive HR Shiningstars ITPL

Job Title: Customer Service Executive (Inbound Calls)/ Chat Process Department: Customer Service Reporting To: Team Lead 1. Job Purpose: The Customer Service Executive (Inbound) is responsible for handling incoming customer queries, complaints, and support requests. The role focuses on delivering excellent service, resolving concerns effectively, and ensuring customer satisfaction. 2. Key Responsibilities (KRAs): Handle inbound customer calls, address inquiries, and provide solutions. Maintain a high level of professionalism and empathy while resolving customer complaints. Ensure first-call resolution (FCR) to minimize repeat inquiries. Log all customer interactions into the CRM system for accurate record-keeping. Escalate unresolved issues to the appropriate departments. Provide customers with accurate product and service information. 3. Key Performance Indicators (KPIs): First Call Resolution (FCR) rate. Customer satisfaction score (CSAT). Average handling time (AHT). Number of queries resolved within TAT. 4. Required Qualifications & Experience: Bachelor's degree or equivalent. 1-3 years of experience in inbound customer service. Experience in FMCG, dairy, or e-commerce is a plus. 5. Skills & Competencies: Strong communication and listening skills. Problem-solving and conflict resolution skills. Ability to work under pressure and handle high call volumes. 6. Reporting Structure: Reports to: Customer Service Team Lead. Works with: Customer Support Team & Operations Team.

Dealing with customer concerns through calls, chats, email and back office International and domestic process Voice/Non voice process 5/6 days working Rotational/Night shift / day shift immediate joiner HR Pooja - contact number - 9760312532 Required Candidate profile Grad/HSC candidate Fresher/Experience Immediate joining Good communication skills Perks and benefits bonus incentive Cab facility virtual interview

Join DAZN as a customer service agent to deliver a World class experience to all DAZN customers globally, working in a 24x7 environment in our Hyderabad office. You will be the first touchpoint for our users and will use your excellent customer service skills to enhance DAZNs reputation as the number one live sport destination. Get in touch with us to find out more! As a Customer Service Agent, youll have the opportunity to: Build your customer service skills by being a first point of contact for DAZN customers o Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills Complete our customer service training programme Gain broader business experience by working with multiple global teams Work on DAZN’s customer retention strategy to Provide valuable feedback to improve the customer experience Build data and performance skills by ensuring KPI and SLA adherence Be part of an inclusive and dynamic customer service team Own customer issues You’ll be set up for success if you have: Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills NOTE: Do not reapply if you attended any interviews in the past 6 months

We are hiring for a blended process (voice + non-voice) for one of the leading Food Tech companies in India! Location: Bangalore Process: Domestic | Blended (Voice + Non-Voice) Industry: Food Tech Open Roles: Customer Support Executives 6 days working