Educational Counselor

Key Responsibilities:

• Student Consultation: Engage in in-depth discussions with prospective students to understand their educational background, career interests, and learning goals.
• Course Recommendation: Guide students toward the most relevant programs and certifications based on their profile and objectives.
• Effective Communication: Maintain timely and professional communication across channels such as phone, email, and instant messaging.
• Information Delivery: Clearly explain course structures, schedules, pricing, and enrollment procedures to ensure transparency and clarity.
• Lead Management: Track, follow up, and convert leads using CRM systems, ensuring consistent engagement throughout the student journey.
• Target Achievement: Meet enrollment and engagement goals through proactive outreach and relationship-building.

Candidate Requirements

• Education: Bachelor’s or Master’s degree in any field.
• Experience: 0–2 years in academic counseling, education sales, admissions, or a related domain. (Freshers can also apply)

Skills:

•  Outstanding communication and listening skills.
•  Ability to empathize, build trust, and influence decision-making.
•  Strong time management and follow-up capabilities.
•  Hands-on experience with CRM software or lead management tools.
•  Comfortable with digital tools and remote communication.