Educational Counselor

Job Title: Education Counselor

Company: COEPD (Center of Excellence for Professional Development)

Website: www.coepd.com

Location: Marathahalli, Bangalore

CTC: Based on Interview Performance

Job Description

We are looking for a dynamic and passionate Education Counselor to guide, counsel, and support aspirants in their professional training and development journey.

Key Responsibilities

• Student Counseling & Guidance
• Counsel aspirants on training programs, certifications, and career pathways.
• Provide personalized support services to course participants.
• Assist students with admission forms, course registration, and IIBA certification applications.
• Monitor student performance and provide timely interventions for struggling students.
• Communication & Relationship Management
• Maintain open communication with students via calls, emails, and in-person interactions.
• Build and maintain strong relationships with course participants.
• Ensure integrity of academic programs and compliance with COEPD policies.
• Administrative & Database Management
• Maintain accurate records in the student database.
• Respond promptly to inquiries and follow up on leads.
• Audit data for errors (e.g., incorrect major, batch, nurturing, placement status).
• Presentation & Reporting
• Create and deliver PowerPoint presentations on policies, processes, and program details.
• Work on special projects, including updating presentations and compiling metric reports.

Required Skills & Competencies

• Strong communication, negotiation, and interpersonal skills.
• Ability to manage inbound and outbound calls and emails.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Database management and data accuracy skills.
• Problem-solving and conflict resolution abilities.

Qualifications

• Bachelor’s degree in any discipline (Education, Business, or related field preferred).
• Prior experience in counseling, admissions, or student services is an advantage.
• Freshers with excellent communication skills may also apply.

Job Type: Full-time

Work Location: In person