Education Counsellor

Job Description

Company Overview: ISBM, established in 1992 by the Aeron Foundation, is a leading International B-School offering management courses globally through correspondence. Committed to quality education, ISBM is dedicated to helping students and professionals achieve their academic and career goals. We are seeking a dynamic Tele Counsellor/Education Counsellor/Career Adviser to join our team and assist individuals in making informed decisions about their educational and career paths. Job Title: Tele Counsellor / Education Counsellor / Career Adviser Location: Andheri Salary - 15K to 25k TH Roles and Responsibilities: 1. Telephonic Counselling: Conduct telephonic sessions to understand the educational and career aspirations of students and professionals. 2. Program Guidance: Provide detailed information about various courses, programs offered by ISBM. 3. Candidate Support: Assist candidates in selecting the appropriate course or program based on their interests, academic background, and career objectives. 4. Follow-Up: Maintain ongoing communication with potential candidates to provide additional information, answer questions, and encourage enrolment. 5. Record Keeping: Maintain accurate records of all counselling sessions and follow-ups using the CRM system. 6. Collaboration: Work closely with the admissions team to ensure a smooth and efficient enrolment process. 7. Market Awareness: Stay informed about the latest trends in education and career counselling to provide relevant and up-to-date advice. 8. Issue Resolution: Address inquiries and concerns from candidates in a professional and timely manner. Key Skills: • Excellent Communication: Ability to communicate clearly and effectively with candidates. • Empathy and Understanding: Ability to connect with candidates and understand their needs. • Persuasive Abilities: Strong skills in persuading candidates and guiding them toward suitable educational paths. • Organizational Skills: Proficiency in maintaining records and managing multiple candidates simultaneously. • Team Collaboration: Ability to work well both independently and within a team. Desired Candidate Profile: Qualification: Minimum of Graduate with excellent communication skills. Experience: Prior experience in a similar role will be an advantage. Interpersonal Skills: Ability to build rapport and maintain positive relationships with candidates. Technical Proficiency: Familiarity with CRM software and basic computer skills. Adaptability: Willingness to learn and adapt to new challenges. Job Type: Full-time Pay: ₹11,394.04 - ₹36,477.25 per month Schedule: Day shift Application Question(s): R u an immediate joiner? R u ok with OB tele sales process? Work Location: In person