Front Office Executive

Job Title: Front Office Executive
Experience Required: 2 to 4 Years

Salary – 25K max
Industry Preference: Healthcare / Pharmaceuticals
Location: Chennai (Velachery and Tnagar)

Job Summary:

We are looking for a professional and customer-focused Front Office Executive to join our team. The ideal candidate should have prior experience in the healthcare or pharmaceutical industry, with a strong emphasis on communication, organization, and patient/client service. This role requires managing front desk operations efficiently while ensuring a welcoming environment for visitors and staff.

Key Responsibilities:

· Greet and assist visitors, patients, clients, and vendors professionally and courteously.

· Manage incoming calls, transfer to relevant departments, and take messages accurately.

· Handle appointment scheduling and maintain appointment logs (for clinics/hospitals).

· Maintain visitor records, employee attendance registers, and daily checklists.

· Ensure the front office and reception area are always clean, organized, and presentable.

· Handle courier dispatch and receipt, and maintain records.

· Support administrative tasks such as filing, data entry, and documentation.

· Coordinate with internal departments (HR, Admin, Finance, etc.) for smooth office functioning.

· Handle patient queries and coordinate with the clinical team as needed (for hospital settings).

· Maintain confidentiality of sensitive information.

Required Skills and Qualifications:

· Graduate in any discipline (preferably in healthcare or administration).

· 2-4 years of experience in a front office or administrative role, ideally in healthcare or pharma.

· Excellent verbal and written communication skills in English (and regional language if applicable).

· Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.

· Strong organizational and multitasking abilities.

· Presentable, professional demeanor with a customer-service mindset.

· Familiarity with hospital management software or CRM systems is an added advantage.

Preferred Candidate Profile:

· Prior experience in hospital, clinic, diagnostic center, or pharmaceutical company front office.

· Ability to handle high-pressure situations calmly and efficiently.

· Knowledge of basic medical terminology will be a plus.

Job Type: Full-time

Pay: ₹8,954.44 - ₹23,863.69 per month

Application Question(s):

• candidate have Industry Preference: Healthcare / Pharmaceuticals ?

Experience:

• Front Office Executive: 4 years (Required)

Location:

• T Nagar, Chennai, Tamil Nadu (Required)

Work Location: In person