Education Counsellor

Key Responsibilities:

• Conduct outbound calls to prospective students to explain course details, admission

requirements, and program benefits.

• Counsel students and parents on available academic and professional options, including

specific courses, majors, and programs that align with their goals.

• Qualify leads, understand learner needs and career aspirations, and provide customized

solutions through the organization's offerings.

• Follow up with prospects consistently to close leads and achieve daily, weekly, and monthly

admission targets.

• Maintain accurate and confidential records of student interactions and progress using a CRM

system.

• Stay updated on educational trends, career opportunities, and institutional policies to

provide relevant and accurate information.

• Liaise with internal teams to ensure a smooth student experience and conversion rates.

Qualifications and Skills:

• Education: A Bachelor's degree in any stream.

• Experience: Prior experience in educational counselling, EdTech (Minimum-1 year

experience

• Communication: Excellent verbal and written communication skills in English

• Interpersonal Skills: Strong interpersonal skills, an empathetic approach, active listening, and

patience to understand student needs and concerns are essential.

• Sales Orientation: A passion for sales, meeting targets, and delivering results in a fast-paced,

target-driven environment.

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with CRM

systems and educational software are often required.

• Problem-Solving: Ability to identify student issues and provide practical solutions and

guidance

Job Type: Full-time

Pay: ₹10,383.52 - ₹33,000.00 per month

Application Question(s):

• What is your expected salary?
• What is your notice period?

Experience:

• Academic counseling: 1 year (Preferred)

Work Location: In person