Ecommerce Specialist

As an E-commerce Specialist at our company located in Kozhikode, you will be responsible for managing online sales activities, enhancing the customer experience, and executing E-commerce strategies. Your daily tasks will include analyzing sales data, optimizing product listings, handling customer inquiries, and collaborating with the sales team to develop marketing strategies. It is essential for you to stay updated on E-commerce trends and report performance metrics regularly. Key Responsibilities: - Analyze sales data to identify trends and opportunities for improvement - Optimize product listings to improve visibility and sales performance - Handle customer inquiries promptly and effectively to ensure a positive customer experience - Collaborate with the sales team to develop and implement effective marketing strategies - Stay updated on E-commerce trends and best practices to ensure the company remains competitive - Report performance metrics regularly to track the success of E-commerce initiatives Qualifications Required: - Strong analytical skills to interpret data and make informed decisions - Excellent customer service and communication skills to interact effectively with customers - E-commerce and sales skills to drive online sales and business growth - Excellent written and verbal communication skills to convey information clearly and persuasively - Ability to work independently and as part of a team to achieve common goals - Experience in the E-commerce industry is a plus, demonstrating your familiarity with the industry landscape - Bachelor's degree in Business, Marketing, or a related field to provide a solid foundation for your role as an E-commerce Specialist,