Ecommerce Operations and Outreach Executive

About the Role:

We are looking for a proactive and detail-oriented individual to manage day-to-day e-commerce operations, coordinate influencer collaborations, and handle outreach for article placements. The ideal candidate should have a solid understanding of e-commerce platforms, strong communication skills, and be proficient in Microsoft Excel.

Key Responsibilities:

• Manage and update product listings across platforms (e.g., Amazon, Flipkart, Shopify, etc.)
• Monitor order flow, stock levels, shipping timelines, and return/refund processes
• Coordinate with logistics and customer service teams to ensure smooth order fulfillment.
• Generate performance and inventory reports using Excel.
• Identify and reach out to relevant influencers for brand promotions.
• Negotiate and finalize collaborations and campaign deliverables.
• Track influencer performance and maintain engagement records.
• Research and connect with niche blogs, online magazines, and content platforms for guest articles and backlinks.
• Draft outreach emails and follow up to ensure placement.
• Maintain an organized tracker of outreach progress and success metrics.

Skills & Requirements:

• Basic knowledge of e-commerce operations and marketplace functioning.
• Bachelor’s degree in Marketing, Business, or a related field.
• Excellent communication and coordination skills.
• Familiarity with influencer marketing and outreach strategies.
• Proficient in Microsoft Excel (pivot tables, v-lookup, basic analytics).
• Must have 06 months to 01+ years of experience in e-commerce or marketing operations.
• Prior experience in influencer management or PR outreach.

Job Type: Full-time

Schedule:

• Day shift

Work Location: In person