Ecommerce Analyst

Role Description

This is a full-time on-site role for an Ecommerce Analyst, . The Ecommerce Analyst will be responsible for analyzing ecommerce data, developing strategies to optimize online sales, and ensuring an excellent customer experience. Daily responsibilities include monitoring key performance metrics, coordinating with the sales and customer service teams, and generating reports to track ecommerce performance. The role also involves identifying trends and opportunities in data and collaborating with cross-functional teams to enhance performance.

Qualifications

• Strong Analytical Skills to interpret complex data and derive actionable insights
• Effective Communication skills to coordinate with teams and present findings clearly
• Customer Service expertise to enhance user experience and address customer queries effectively
• Familiarity with E-Commerce platforms and Sales strategies to drive business growth
• Proficiency in data visualization tools and experience in ecommerce analytics is a plus
• Bachelor’s degree in Business, Marketing, or a related field
• Ability to work independently and manage time effectively in a fast-paced environment