E-commerce / Online Business / Marketplace Operations

3 - 5 years

0 - 1 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

E-commerce Operations Executive

Responsibilities:

  • Manage daily

    order processing

    , dispatch tracking, and delivery coordination
  • Update and maintain

    product catalog

    on the website/portal
  • Coordinate with warehouse and logistics partners for timely shipments
  • Track and maintain

    inventory levels

    , stock movement, and replenishment
  • Monitor website product data, pricing, images, and availability
  • Handle customer queries, returns, exchanges, and escalation cases
  • Work with marketing teams to update promotions, banners, offers, and campaigns
  • Generate daily/weekly

    sales, operations, and inventory reports

  • Coordinate with tech/website teams for content updates or issue fixes
  • Ensure smooth operational flow and accuracy across all e-commerce processes

Required Skills:

  • Strong understanding of

    general e-commerce operations

  • Basic Excel skills (VLOOKUP, formulas, pivot table preferred)
  • Good communication and coordination abilities
  • Attention to detail and problem-solving skills
  • Ability to multitask and meet timelines

Qualifications:

  • Graduate in any discipline
  • 13 years of experience in e-commerce operations (Freshers with training can be considered)

Benefits:

  • Growing e-commerce environment
  • Learning and career growth opportunities
  • Supportive team and good work culture

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