E-commerce Merchandiser

Role & responsibilities

• Website Management:

Maintaining and enhancing the online product catalogue, including product listings, descriptions, images, and pricing.

• Merchandising Strategy:

Developing and executing strategies to showcase products effectively, including product placement, promotions, and site navigation.

• Sales Analysis:

Monitoring key performance indicators (KPIs) like conversion rates, average order value, and cart abandonment to identify areas for improvement.

• Cross-functional Collaboration:

Working closely with marketing, design, inventory, and other teams to ensure a cohesive online experience and consistent brand messaging.

• Product Launch Management:

Overseeing the setup and execution of new product launches, including content creation and promotional activities.

• SEO Optimization:

Collaborating with SEO specialists to ensure product pages are optimized for search engines.

• Customer Experience Enhancement:

Analyzing user behavior and feedback to identify opportunities to improve the overall online shopping experience.

Essential Skills and Experience:

• Analytical Skills:

Ability to analyze sales data, identify trends, and make data-driven decisions.

• Technical Proficiency:

Familiarity with e-commerce platforms, content management systems (CMS), and data analysis tools.

• Communication Skills:

Excellent written and verbal communication skills for collaborating with various teams and presenting findings.

• Creativity and Problem-Solving:

Ability to develop creative merchandising strategies and solve complex problems related to product presentation and customer experience.

Preferred candidate profile

Experience in E-commerce:

• Proven working experience in merchandising on a similar role. Minimum 8 years experience required.
• Hands-on experience of an e-Commerce platform Shopify Plus and Magento.
• Knowledgeable of analytical tools for performance measurement, determine improvements and innovations.
• An understanding of e-Commerce UX, content and development projects, and intuitive knowledge of how users interact and shop in a digital environment.
• Excellent ability to analyse data and propose commercial objectives.