E Commerce Manager

Role & responsibilities

• Responsible for the smooth running of the website and all e-commerce platforms such as app, & mobile Web to increase the sale.
• Responsible for the visual quality and the efficiency of all online channels.
• Work closely with the Marketing, Creative and the Digital team to grow the website in order to maximize the Search Engine Optimization success.
• Work closely with the relevant team to maximize warehouse support in providing smooth and excellent customer service and fulfilling online orders.
• Work with Heads of department to achieve the shared brand strategy and goals.
• Manage and lead the website development, technical and visual navigation, performance and functionality efforts to positively impact e-commerce efforts.
• Generate and implement new sales and marketing initiatives to increase e-commerce sales and profitability.
• Seek expertise on current e-commerce industry best practices; Consult on cross-functional projects to ensure e-commerce principles are incorporated.
• Identify new areas of e-commerce opportunity beyond current organizational thinking.
• Demonstrate strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
• Monitor sales, marketing, technology and management to deliver a superior shopping experience for all customers.
• Manage the overall user experience, including site navigation, content development, and promotional campaigns.
• Research market in order to discover new trends and technologies in order to improve website performance.
• Participate in building and directing a team of e-commerce professionals that can effectively help develop and execute creative e-commerce solutions.
• Direct integrated campaigns that will deliver an increase in conversion rates, overall order size and managing margin performance across a variety of product lines.
• Manage digital marketing solutions, social media integration, SEM, SEO and other monitoring methodologies and analytics for planning various ways to increase online presence of the company.
• Responsibility of P& L of E-Commerce business.
• Design and prepare MIS reports for all e business metrics for various online platforms and achieve all growth objectives and develop all enhancements to direct supply network.
• To follow senior management decision and to align e-commerce business goals with company vision