E-Commerce Executive

Roles & Responsibilities

1. International Product Listings & Market Customization

- Create, manage, and optimize product listings on global platforms (e.g., Amazon Global, Etsy, eBay, Shopify).

- Customize descriptions, specifications, and visuals for regional preferences (language, voltage specs, certifications like CE, UL, etc.).

- Ensure accurate translations and local compliance (especially for regions like the EU, US, and Australia).

2. Market Research & Strategy

- Conduct competitor and pricing analysis in key international markets.

- Identify emerging trends in lighting and home décor internationally.

- Suggest product variations (e.g., plug types, color temperatures) based on local demand.

3. Logistics and Fulfillment

- Coordinate with logistics teams and couriers for cross-border shipping (FedEx, DHL, Aramex, etc.).

- Handle customs, duties, and documentation requirements for different regions.

- Monitor delivery timelines and manage international returns/exchanges efficiently.

4. Digital Marketing & Advertising

- Support PPC campaigns (Google Ads, Amazon Sponsored Ads) targeted at global audiences.

- Run geo-targeted promotions and discount strategies on international holidays or events (e.g., Black Friday, Singles Day).

- Collaborate with influencers or resellers abroad.

5. Customer Service and Localization

- Manage international customer queries across different time zones.

- Ensure high-quality communication and after-sales support.

- Monitor reviews and ratings across regions, and implement improvements based on feedback.

6. Analytics and Reporting

- Track sales performance by region, product type, and campaign.

- Provide insights into ROI of paid ads and international marketing spend.

- Prepare monthly performance reports with action items.

7. Compliance & Certification Management

- Ensure products meet electrical and safety standards in target countries (e.g., CE, RoHS for Europe).

- Maintain accurate documentation and labeling in line with local regulations.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Application Question(s):

• English Communication?(....% out of 10%)
• Notice Period?

Work Location: In person