E-Commerce Associate

Company Description

With over 40 years of expertise, Suman Creations is one of Eastern India’s largest manufacturers and wholesalers of premium sarees. Based in Kolkata, we blend timeless craftsmanship with modern design to deliver high-quality collections to wholesalers, retailers, and distributors across India. Our legacy is built on trust, quality, and innovation, proudly carrying forward a family tradition of excellence in Indian textiles.

Role Description

This is a full-time, on-site role located in the Kolkata for an E-Commerce Associate. The E-Commerce Associate will be responsible for starting e-com from scratch for the company. Tasks include managing product listings, updating inventory, handling customer inquiries, processing orders, coordinating with the logistics team, and supporting digital marketing initiatives. The role also involves analyzing sales data, optimizing the e-commerce platform, and collaborating with various departments to ensure smooth operations.

Qualifications

• Experience in managing product listings and updating inventory
• Skills in handling customer inquiries and processing orders
• Coordination with logistics and support for digital marketing initiatives
• Ability to analyze sales data and optimize the e-commerce platform
• Excellent written and verbal communication skills
• Proficiency in e-commerce platforms and tools
• Bachelor's degree in Business, Marketing, or related field
• Ability to work on-site in the Greater Kolkata Area
• Experience in the textile or fashion industry is a plus