E-Commerce Associate

Job Title: E-Commerce Associate
Company: Areve Electronics
Location: Kolkata, Eastern India

About Us:

Areve Electronics is a premier Security Surveillance & Office Automation company headquartered in Kolkata. Since 2006, we’ve been delivering customized, cutting-edge technology solutions to residential, commercial, and industrial clients across Eastern India. As we expand our digital presence, we are looking for energetic and driven professionals to join our e-commerce team.

Job Description:

We are seeking a detail-oriented and tech-savvy E-Commerce Associate to manage and grow our online sales channels. The ideal candidate will be responsible for product listings, inventory updates, order management, customer engagement, and digital coordination with marketplaces and logistics partners. This role is crucial to maintaining a strong and responsive digital storefront that reflects the quality and reliability of the Areve Electronics brand.

Key Responsibilities:

· Upload and manage product listings across multiple e-commerce platforms (Amazon, Flipkart, Indiamart, etc.).

· Regularly update stock levels, pricing, and product details to ensure accuracy and consistency.

· Coordinate with internal inventory and logistics teams to ensure timely dispatch and delivery of online orders.

· Handle customer queries, returns, complaints, and feedback with professionalism and speed.

· Monitor and analyze sales data, customer trends, and competitor activity to support digital sales strategies.

· Optimize listings using keywords, high-quality images, and compelling descriptions to improve visibility and conversions.

· Assist with the execution of online promotions, campaigns, and seasonal offers.

· Prepare regular reports on e-commerce performance metrics and share insights with the management team.

· Collaborate with the marketing and design teams for content updates, banners, and product visuals.

Qualifications:

· Bachelor’s degree in Commerce, Business, Marketing, or a related field.

· 1-3 years of experience in e-commerce operations or digital sales.

· Familiarity with major Indian e-commerce marketplaces and seller portals.

· Working knowledge of MS Excel, product listing tools, and order management systems.

· Strong analytical, coordination, and multitasking skills.

· Attention to detail and the ability to work in a deadline-driven environment.

· Good written and verbal communication skills in English and Hindi/Bengali.

· Proactive mindset and a willingness to stay updated with market trends and e-commerce best practices.

Benefits:

· Competitive compensation based on experience and performance.

· Career growth opportunities in a technology-driven and expanding business.

· Supportive work culture focused on innovation, training, and personal development.

· Health insurance coverage and employee-friendly HR policies.

· Exposure to cross-functional departments and digital marketing teams.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹14,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment

Work Location: In person