E-commerce Account Specialist

Job Title: E-commerce Account Specialist (Amazon & Flipkart)

Department: E-commerce Sales & Operations

Location: Noida Sector-5

Job Summary:

We are seeking a dedicated and experienced Amazon and Flipkart Account Manager to oversee and optimize our e-commerce presence on these platforms. The ideal candidate will have a deep understanding of Amazon Seller Central and Flipkart Seller Hub, a proven track record of increasing sales and market share, and the ability to build and maintain strong relationships with key account contacts.

Key Responsibilities:

Account Management:

• Manage all aspects of our Amazon and Flipkart seller accounts, including product listings, inventory management, and order processing.
• Monitor account health, resolve issues, and ensure compliance with platform policies.

Sales Optimization:

• Develop and implement strategies to increase sales and revenue on Amazon and Flipkart.
• Identify and leverage opportunities for product promotions, pricing optimization, and cross-selling.

Listing Optimization:

• Ensure that product listings are well-optimized for search and conversion.
• Conduct keyword research, update product descriptions, and enhance product images.

Inventory Management:

• Monitor and manage inventory levels to prevent stock outs and overstock situations.
• Coordinate with suppliers to ensure a consistent supply of products.

Performance Analysis:

• Analyze sales data, customer feedback, and competitor activity to identify growth opportunities.
• Prepare regular reports on sales performance and key metrics.

Advertising and Marketing:

• Coordinate with the marketing team to plan and execute advertising campaigns on Amazon and Flipkart.
• Optimize advertising spending to achieve desired ROI.

Customer Service:

• Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers.

Compliance:

• Stay updated on Amazon and Flipkart policies and ensure compliance with all platform requirements.
• Implement best practices for account security and fraud prevention.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
• years of experience in e-commerce account management, with a strong focus on Amazon and Flipkart.
• Proficiency in using Amazon Seller Central and Flipkart Seller Hub.
• Excellent analytical and problem-solving skills.
• Strong communication and negotiation skills.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Familiarity with e-commerce advertising and marketing is a plus.

Experience: Minimum 1 year

Contact Person: Ms Charu Khandelwal, HR-Manager at VFS

Contact Details: 9999857563 (WhatsApp Only)

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Application Question(s):

• What is your In-hand salary?
• Are you comfortable with the Noids Sector-5 location?

Work Location: In person