Duck Creek Billing Quality Analyst

Experience:

Location:

Key Responsibilities

• Conduct thorough quality assurance testing to identify and resolve defects.
• Leverage Duck Creek Billing center and other automation tools to streamline testing processes.
• Collaborate with clients to understand their requirements and ensure their satisfaction.
• Analyze data and statistical methods to identify trends and improve quality metrics.
• Develop and implement quality assurance standards and methodologies.
• Lead and mentor team members to foster a culture of quality.
  

Required Skills

• 2+ years of experience in quality assurance.
• Proven experience in a quality assurance or related role.
• Strong proficiency in Duck Creek Billing testing.
• Knowledge of TAC and other automation tools.
• Excellent client-handling skills.
• Deep understanding of quality assurance methodologies and standards.
• Strong numerical skills and data analysis capabilities.
• Exceptional communication and interpersonal skills.
• Attention to detail and a results-oriented approach.
• Excellent organizational and leadership abilities.
• Reliability and trustworthiness.